Administrator, Operations Support, Gold Coast

SMEC; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

18 weeks parental leave

Professional development

Job summary

SMEC on the Gold Coast is seeking a friendly, organised Workplace Administrator to join our front-of-house team. This full-time role focuses on delivering a welcoming, well-run office experience and supporting employees, clients and visitors.

You’ll coordinate onboarding, meetings and events, liaise with internal teams and service providers, and contribute to continuous improvements in workplace operations.

Qualifications

• Friendly, professional, and confident communicator.
• Happy to be in our Gold Coast office 5 days per week.
• Strong organisational and time management skills.
• Comfortable with Microsoft Office and open to learning new systems.
• Able to take initiative, solve problems, and work well in a team.
• Committed to building a positive and inclusive workplace.

Responsibilities

• Be the go-to person who helps keep our workplace running smoothly and efficiently
• Support employees, clients and visitors by providing a welcoming, professional and well-organised workplace experience
• Execute a range of workplace, facilities and administrative activities that keep the office operating effectively
• Coordinate onboarding, meetings, events and employee engagement activities
• Partner with internal teams and service providers to deliver workplace services and resolve day-to-day issues
• Contribute to continuous improvement initiatives that enhance workplace operations and employee experience

Skills

Customer service

Communication

Microsoft Office

Teamwork

Initiative

Tools

Microsoft Office

Job description

Create futures worth inheriting with SMEC and the SJ Group

About SJ Group

At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.

A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.

Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.

About SMEC

EngineeringPositiveChange

For75years,SMEChasbuiltareputationasatrustedpartneronmajortransportandenergyinfrastructureprojectsaroundtheworld.Ourdiverseworkforceofprofessionalsarehighlyrespectedexpertswhobringtalent,experienceandpassiontotheirfields. SMECiscommittedtopositivelyimpactthepeople,theenvironmentandtheclientsandcommunitiesweserve.

TheRole

Full-Time | 38 hours/week| Makeyourmark!

Readytolaunchyourcareerinafun,supportive,andprofessionalenvironment?

We’re looking for a friendly, organised, ‘can do’ legend to join our Gold Coast office as a Workplace Administrator. This front-of house role is perfect if you love helping people, keeping things running smoothly, and being the go-to person who gets stuff DONE.

YourKeyResponsibilities:

• Be the go-to person who helps keep our workplace running smoothly and efficiently
• Support employees, clients and visitors by providing a welcoming, professional and well-organised workplace experience
• Execute a range of workplace, facilities and administrative activities that keep the office operating effectively
• Coordinate onboarding, meetings, events and employee engagement activities
• Partner with internal teams and service providers to deliver workplace services and resolve day-to-day issues
• Contribute to continuous improvement initiatives that enhance workplace operations and employee experience

AboutYou:

• Friendly,professional,andconfidentcommunicator
• HappytobeinourGold Coast office5daysperweek
• Strongorganisationalandtimemanagementskills
• ComfortablewithMicrosoftOfficeandopentolearningnewsystems
• Abletotakeinitiative,solveproblems,andworkwellinateam
• Committedtobuildingapositiveandinclusiveworkplace

WhatWeOffer:

• Asupportive,collaborativeculture
• Opportunitiesforprofessionalgrowthanddevelopment
• Amodernworkplacefocusedonemployeewell-being
• Thechancetobuildreal worldbusinessexperienceinarespectedorganisation

SMEC is committed to building a diverse, inclusive and gender‑equitable workforce and encourages applications from people of all backgrounds across engineering and technical disciplines. We provide a supportive and flexible working environment that recognises individual contribution, supports career progression, and enables our people to balance work and life at all stages of their career.

As a family‑friendly employer, we offer flexible working arrangements and benefits including 18 weeks of universal paid parental leave. We are proud to foster an inclusive culture that supports gender equity, LGBTI+ inclusion and First Nations representation, with access to strong professional networks, role models, and mentoring and sponsorship programs.

All recruitment activities go through our Recruitment & Talent function and currently, this role doesn’t require agency input. Please do not forward resume directly to SMEC employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.