Administration/Reception

Southern Youth and Family Services Limited; Wollongong City Council; On-site; AUD 80,000 - 86,000; Full time

Job summary

Southern Youth and Family Services Limited in Wollongong, NSW invites applications for a full-time and/or casual reception/administration role in the Illawarra. This position requires strong communication, organisational skills, and a commitment to ethical practice.

Successful candidates will provide frontline service, manage inquiries, and support service delivery while adhering to probity checks and driving/vehicle requirements.

Qualifications

• Committed to high ethical practices and organisational values.
• Strong written, reception and administration skills.
• Experience in frontline reception, customer service or admin roles.
• Understanding of issues affecting vulnerable groups.
• Staff may need COVID-19 vaccination certificate.
• Access to a registered, insured vehicle, a valid driver's license and telephone.

Skills

Interpersonal skills

Reception experience

Administrative skills

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Southern Youth and Family Services Limited – Wollongong NSW

Full-time and/or Casual Position based in the Illawarra

Phone [phone] *** or email ****@syfs.org.au for assistance if required.

Applications open 19/10/2026 and close at 12 noon 10/11/2026.

ESSENTIAL:

• Demonstrated commitment to high ethical practices and positive approach to work (eg commitment hardworking, flexible, ability to work under pressure and meet timelines, initiative, energy, enthusiasm) including willingness and ability to work in accordance with the Organisation's philosophy and work culture and willingness to participate in general organisational activities.


• Competency in positive interpersonal relationships skills with the ability to relate and communicate well to people and Service, helpful, friendly and outgoing approach, rapport building, boundary setting, conflict resolution


• Proven and competent written skills, reception and administration skills, computer skills (Microsoft word, excel, emails)


• Relevant and proven experience in similar positions eg Experience in Reception, front line work, Customer Service, Administration


• Possess an understanding of issues for vulnerable groups


• Ability to provide a COVID-19 vaccination certificate


• Access to registered, comprehensively insured vehicle while on duty, current driver's license and telephone

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.

CONDITIONS:

Dependent on position, experience and qualifications, full-time staff range $80,226 - $86,022 SCHADS 3.1 - 3.4 35 hours plus on-costs and penalties or $50.61 38 hour casual, generous salary packaging with income taxation savings through FBT exempt arrangements. Career opportunities.