Administration Officer - Talent Pool

NSW Department of Communities and Justice; Nelson; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Work from Parramatta and BerkshirePark

Health & Wellbeing programs

Training and development opportunities

Job summary

NSW Department of Communities and Justice is recruiting an Administration Officer (Clerk 3/4) for the Francis Greenway Correctional Centre in Berkshire Park. The role forms part of a talent pool for ongoing or temporary positions with a full‑time arrangement.

You will provide general administrative support, manage records, prepare routine communications, and assist with financial and purchasing tasks. A NSW driver licence is required, and employees enjoy flexible, autonomous work arrangements

Qualifications

• Experience in office administration and records management.
• Proficiency with business systems such as MS Word, MS Excel and databases.
• Current NSW Driver Licence and willingness to drive in role.

Responsibilities

• Provide general administrative support to help the team run smoothly.
• Gather information and prepare documents meeting organisational standards.
• Process routine financial and purchasing tasks in line with policies.
• Answer enquiries and escalate where needed to ensure accurate information.
• Maintain records and databases, ensuring accuracy and accessibility.
• Be part of a high performing, supportive team.

Skills

Office administration experience

Driver Licence (NSW)

Tools

MS Word

MS Excel

MS Access

MS Teams

Pronto

EDRMS

SAP

Ellipse

Job description

Talent Pool – Administration Officer (Clerk 3/4)

Location – Francis Greenway Correctional Centre, Berkshire Park

Employment type – Full Time, Talent Pool to fill future Ongoing or Temporary positions

Salary – Clerk Grade 3/4 - $87,199 - $95,48 (plus employer’s superannuation and annual leave loading)

Your role

Corrective Services NSW (CSNSW) delivers professional correctional services and programmes to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community. CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration. The Administration Officer provides administrative and support services to facilitate the operation of the Corrective Servies Industry unit.

What You’ll Do

• Provide general administrative support to help the team run smoothly, including managing records, preparing routine communications, and organising meetings and events.
• Gather and organise information and prepare documents and correspondence that meet organisational standards to support communication and decision-making.
• Process routine financial and purchasing tasks, following workplace policies and procedures.
• Answer enquiries and, when needed, refer or escalates issues to the appropriate person to ensure accurate information is provided.
• Keep records and databases up to date, ensuring information is accurate, stored correctly, and easy to access.
• Be part of a high performing dynamic team who are very supportive and encouraging.

What We’re Looking For

• Use of business systems, such as MS Word, MS Excel, MS Access, MS Teams, Pronto, EDRMS, SAP, Ellipse
• Experience in office administration
• Experience to address the Key Accountabilities and Focus Capabilities of the role
• Current NSW Driver Licence and preparedness to drive a vehicle in the course of performing the role

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Opportunity to work from Parramatta, CSI Corporate Office (Berkshire Park) and home
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Potential for acting up opportunities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Other Information

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the position in Berkshire Park.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Requirements

• Targeted Question – Briefly explain what actions you take to maintain confidentiality, meet time management requirements and prioritise your workflow. (Maximum 1 page)

Applications close 27 September 2026 at 11:59pm AEST.

Thank you for your interest in this role. We look forward to receiving your application.