Administration Officer - Planning Services

Shire of Capel; Shire Of Capel; On-site; AUD 69,000 - 84,000; Part time

Benefits offered by this job

Flexible Part-time

Professional development

Inclusive culture

Wellbeing focus

38 hrs per fortnight

Base salary pro-rata

Annual leave loading 17.5%

Shire superannuation up to 14%

Employee benefits discounts

Job summary

The Shire of Capel is seeking an Administration Officer – Planning Services to deliver administrative and customer support for planning functions. You will coordinate applications, referrals and records, acting as the first point of contact while ensuring compliant service delivery.

Join a team that values balance, career development and a supportive culture. The role offers flexible part-time hours and pro-rata salary with strong benefits and a focus on wellbeing.

Qualifications

• We embrace diversity and encourage applications from individuals of diverse backgrounds to join us in servicing our community for the future.
• Demonstrated experience providing administrative or business support within a regulatory, technical or customer service environment.
• Demonstrated ability to organise, prioritise and manage competing priorities while maintaining a high level of accuracy.
• Experience maintaining records, databases and document management systems.
• Demonstrated ability to interpret and apply organisational procedures and administrative requirements.
• Strong communication and customer service skills with the ability to build productive working relationships with customers and stakeholders.
• Proficiency in Microsoft Office and relevant business systems.

Responsibilities

• Provide administrative and customer support to enable the effective delivery of Planning Services.
• Act as first point of contact for customers and support statutory and strategic planning services through coordination of applications, referrals, records and workflows.
• Ensure timely, accurate and compliant service delivery.
• Contribute to a positive and professional service culture within the team.

Skills

HEART values

Communication

Customer service

Microsoft Office

Records management

Prioritisation

Regulatory environment

Tools

Microsoft Office

Job description

Part Time, 0.5 FTE

Work life balance

Strong support for professional development

Provide administration and customer support to enable the effective delivery of Planning Services.

The Shire of Capel is located in the South West, halfway between Bunbury and Busselton. We are nestled between the beach and the forest and are one of the fastest growing coastal Shires in Australia. At the Shire we value Honesty, Empathy, Accountability, Respect and Teamwork which underpin the way we work with our elected members, the community and each other.

Job Description

The Administration Officer – Planning Services provides administrative and customer support that enables the effective delivery of Planning Services. The position acts as a first point of contact for customers and supports statutory and strategic planning services through the coordination of applications, referrals, customer requests, records and administrative workflows, ensuring timely, accurate and compliant service delivery.

The rewards:

As part of our team, you will enjoy:

• Flexibility and support
• Investment in you and your career
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected
• A strong focus on employee wellbeing and safety
• Flexible Part-time, 38 hrs per fortnight
• Base annual salary $76,692 per annum (pro-rata) dependent on skills, experience, and qualifications
• Annual leave loading of 17.5%
• Up to 14% Shire superannuation contribution
• Employee benefits program offering a wide range of discounts

For further position related requirements please refer to Position Description – Administration Officer - Planning Services PDF (341KB).

Desired Skills and Experience

We embrace diversity and encourage applications from individuals of diverse backgrounds to join us in servicing our community for the future.

• Behaviour that positively demonstrates the Shire’s HEART of: Honesty, Empathy, Accountability, Respect and Teamwork
• Demonstrated experience providing administrative or business support within a regulatory, technical or customer service environment.
• Demonstrated ability to organise, prioritise and manage competing priorities while maintaining a high level of accuracy.
• Experience maintaining records, databases and document management systems.
• Demonstrated ability to interpret and apply organisational procedures and administrative requirements.
• Strong communication and customer service skills with the ability to build productive working relationships with customers and stakeholders.
• Proficiency in Microsoft Office and relevant business systems.

Experience supporting Planning Services in Local Government will be highly regarded.

Further position related enquiries can be directed to Isabel Fry, Acting Director Community Planning & Development or People & Culture on 9727 0222.

Applications close: 4:00pm on Friday 2 October 2026

The Shire of Capel reserves the right to commence interviewing prior to the application close date and close this position for applications early should a suitable candidate be found.