Administration Officer - Mobile Intensive Rehabilitation Team

Queensland Government; Sunshine Coast Regional; On-site; AUD 81,000 - 91,000; Full time

Job summary

Queensland Government on the Sunshine Coast Health is seeking an Administration Officer to join the Mobile Intensive Rehabilitation Team. You will provide confidential admin support, coordinate referrals, scheduling and data reporting in a busy clinical setting.

Strong communication, empathy and the ability to use CIMHA, Office 365 and HBCIS are essential. This role offers a values-based workplace with flexible arrangements and opportunities to contribute to frontline services.

Qualifications

• Proven administrative support experience in a clinical or health environment.
• Strong communication and interpersonal skills with customers and patients.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Provide high quality confidential admin support to the Mobile Intensive Rehabilitation Team.
• Assist with data reporting, clinic preparation, referral management and appointment scheduling.
• Support Medicare claiming processes and fleet car management as required.
• Utilise CIMHA, Office 365 and HBCIS to perform daily tasks efficiently.

Skills

Administrative support

Customer service

Team coordination

Education

Experience in healthcare admin

Tools

CIMHA

Office 365

HBCIS

Job description

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.We're excited to welcome a Administration Officer to our Mobile Intensive Rehabilitation Team.Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.Key Responsibilities include:Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.Provide high quality confidential administration support to the team, including, but not limited to, the use of MHSS-specific software, data reporting, clinic preparation, referral management, consumer appointment scheduling, assist with Medicare claiming and fleet car management.Knowledge of, or ability to quickly acquire and apply knowledge of, but not limited to Consumer Integrated Mental Health Application (CIMHA), Office 365, Hospital Based Corporate Information System (HBCIS).Remuneration value up to $104 183 p.a., comprising salary between $81 180 - $91 312 p.a., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careersAs a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:A wellness program;Generous superannuation;Flexible work arrangements;Career training and development; andSalary packaging.Check out the latest updates here:https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License.