Administration Officer / Medical Records Clerk

Icon Oncology Group; Brisbane; On-site; AUD 36,000 - 52,000; Full time

Benefits offered by this job

Novated Lease Options

Rewards Portal

Employee Assistance Program

Development Pathways

Online Courses

Paid Parental Leave

Job summary

Icon Cancer Centre – Australia and New Zealand is seeking an Administration Officer / Medical Records Clerk to join the Health Information Services team. In this 25 hours/week role, you will help ensure medical records are accurate, secure and accessible, and support patient care across Australia and New Zealand.

You’ll manage record administration, support EMR and document management, coordinate retrieval and archiving, and contribute to process improvements.

Qualifications

• Has previous administration or clerical experience.
• Enjoys working with systems and technology.
• Demonstrates strong communication and customer service skills.
• Takes pride in accuracy and confidentiality.
• Thrives in a collaborative team environment.

Responsibilities

• Manage patient record administration and data quality activities
• Support electronic medical record and document management processes
• Coordinate records retrieval, storage and archiving
• Assist with process improvements and team initiatives
• Provide administrative support across the Health Information Services team

Skills

Administration experience

Clerical experience

Systems & technology

Communication skills

Customer service

Accuracy & confidentiality

Team collaboration

Job description

Administration Officer / Medical Records Clerk

Looking for a role where your organisation skills genuinely make a difference? Join our Health Information Services team as a Medical Records Clerk and play an important role in supporting quality patient care across Australia and New Zealand. Working within a collaborative and supportive team, you'll help ensure medical records are accurate, secure and accessible, while contributing to the smooth operation of our healthcare services.

What’s in it for you?

• Meaningful work that supports patient outcomes


• A welcoming and supportive team culture


• Opportunities to develop your healthcare administration skills


• Variety in your day with a mix of records management, administration and stakeholder support


• Modern South Brisbane office location

About the Role

Working 25 hours/week (5 hours/day), you’ll:

• Manage patient record administration and data quality activities


• Support electronic medical record and document management processes


• Coordinate records retrieval, storage and archiving


• Assist with process improvements and team initiatives


• Provide administrative support across the Health Information Services team

About You

You’ll be a detail-oriented and organised professional who:

• Has previous administration or clerical experience


• Enjoys working with systems and technology


• Demonstrates strong communication and customer service skills


• Takes pride in accuracy and confidentiality


• Thrives in a collaborative team environment

Icon Cancer Centre – Australia and New Zealand

Icon Cancer Centre are pioneers of private cancer care in Australia with a proud history spanning decades. We have a large and expanding network of cancer centres across Australia. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Many of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

Here’s why our people choose us

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand: We’re constantly innovating and evolving. Working across a broad network of services, you'll be part of a team focused on delivering exceptional patient care while embracing growth, development, and new opportunities.

Our Culture and Benefits

We don’t just offer jobs—we offer careers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings– potentially saving you thousands!


• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.


• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.


• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.


• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.


• Paid Parental Leave: Supporting you both personally and professionally.

We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.