Administration Officer Level 2 Private Consulting Rooms

NSW Health; Council of the City of Sydney; On-site; AUD 80,000 - 100,000; Part time

Job summary

A leading healthcare organization is seeking a Part Time Administration Officer to join a patient-focused clinical support team at Westmead Hospital. Responsibilities include registering patients, coordinating appointments, and maintaining confidential records. The ideal candidate should have frontline customer service experience and effective communication skills. This role offers a remuneration of $33.59 - $34.70 per hour with 32 hours per week served.

Responsibilities

• Register patients and coordinate appointments.
• Deliver courteous customer service to patients and staff.
• Maintain confidentiality and ensure accurate data entry.
• Liaise with medical secretaries and maintain specialist rosters.
• Manage routine tasks such as interpreter bookings.

Skills

Frontline customer service experience

Effective interpersonal skills

Ability to work under pressure

Organising and setting work priorities

Teamwork commitment

Experience in a health environment

Ability to learn software systems

Job description

About the role

Join a welcoming patient-focused clinical support team at Westmead Hospital. Build your administrative career in a leading healthcare environment and contribute to seamless specialist outpatient services.

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $33.59 – $34.70 per hour
Hours Per Week: 32
Location: Westmead Hospital

What you’ll be doing

• Register patients, coordinate appointments, and prepare clinic documents.
• Deliver courteous customer service to patients, carers, and clinical staff.
• Maintain strict confidentiality and ensure accurate data entry.
• Liaise with medical secretaries and maintain specialist rosters.
• Manage routine tasks including interpreter bookings, scanning, and stationery orders.

Apply online

Apply online by submitting your resume and addressing the selection criteria below. Applications close on 10 December 2025.

Selection criteria

• Experience in frontline customer service and the ability to manage difficult situations.
• Effective interpersonal and communication skills.
• Ability to work under pressure in a busy environment.
• Demonstrated experience in organising and setting work priorities.
• Commitment to a multi-skilled team approach.
• Previous experience in a health environment.
• Ability to learn necessary computer software systems.

Eligibility and EEO statements

People with disabilities who meet the selection criteria are encouraged to apply and, where required, WSLHD will implement reasonable adjustments consistent with industry standard. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. Aboriginal and/or Torres Strait Islander people are encouraged to apply. To be eligible for permanent appointment you must hold current Australian work rights (Australian citizen, permanent resident or New Zealand citizen with a current passport).

Requisition IDQ611181