Administration Officer (AO3) NSLHD Brighter Beginnings Preschool Checks

NSW Health; Council of the City of Sydney; On-site; AUD 80,000 - 100,000; Part time

Job summary

A leading health service provider in New South Wales is seeking a part-time Administration Officer to support their Brighter Beginnings Health and Development Checks program. The successful candidate will coordinate services and ensure a positive experience for families. Experience in health administration and strong communication skills are essential.

Qualifications

• Experience in administrative support in a health or customer service environment.
• Ability to work effectively as part of a multidisciplinary team.
• Confident use of digital platforms, electronic medical records, and communication tools.

Responsibilities

• Provide administrative and secretarial support to nursing and allied health staff.
• Ensure a positive client experience through responsive customer service.
• Accurate client registration in electronic medical records.

Skills

Communication skills

Client service experience

Technology skills

Tools

Microsoft Office

Electronic medical records

Spreadsheets

Job description

Join Northern Sydney Local Health District’s Child, Youth and Family team as a key part of our Brighter Beginnings Health and Development Checks program. As an Administration Officer with the Brighter Beginnings program, you’ll play a pivotal role in coordinating services, supporting clinicians, and ensuring a positive experience for children, parents, and carers across Northern Sydney.

Employment Type: Part Time Temporary until 30 June 2026 (with the possibility of ongoing employment)

Position Classification: Administration Officer Level 3

Remuneration: $35.84 - $36.96 per hour

Hours Per Week: 22

Requisition ID: REQ621607

Who we are

We are a health service that touches thousands of lives across the Northern Sydney Local Health District (NSLHD), together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Royal North Shore Community Health Centre

What you’ll be doing

The Child, Youth and Family (CYF) Community, Clinical Administration Officer, works as part of a CYF Health Administration Team, under the direction of the Brighter Beginnings Health and Development Checks (BBHDC) in Preschools Program Manager, which is part of the Child and Family Community Service within NSLHD. The BBHDC program is a collaboration between NSW Health, the NSW Department of ECE, and preschools that aims to deliver health and development checks for preschool‑age children. The service aims to identify children with health and development concerns and enhance access to early intervention support for children and their families before they start primary school.

The administration officer provides professional and client‑related administrative and some secretarial support to nursing and allied health staff, providing care and support for families enrolled with SNF Service. The role plays a pivotal role in contributing to a positive client experience by providing the professional, responsive, customer‑focused first point of contact, ensuring all phone, email and other enquiries are promptly responded to. The role undertakes various client‑related administration tasks, including accurate client registration in electronic medical records while ensuring the integrity of all client data held in the electronic client record. The incumbent assists with client correspondence and must be confident using digital platforms, databases and Microsoft Office Applications. The position also assists with appointment scheduling, including coordinating meetings and room booking processes for team and multidisciplinary clinical reviews and preparing meeting papers. The role also assists with accurate data and roster entry, including the use of spreadsheets. The position assists the manager with office equipment registers, organising maintenance requests, and servicing fleet vehicles. The role also assists the CYF Nurse Manager with essential administration support.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Qualifications and Experience

• Describe your experience in providing administrative support in a health, community, or customer service environment. In your response, please include examples of how you have communicated with families, carers, or clients in a professional and respectful manner.
• Demonstrated ability to meet the mandatory requirements of the Administrative Officer (AO3) role, including:
  • Understanding of and commitment to NSW Health CORE values (Collaboration, Openness, Respect, Empowerment).
  • Capacity to work effectively as part of a multidisciplinary team.
  • Willingness to comply with NSW Health policies, procedures, and mandatory checks (including Working With Children Check, Criminal Record Check, and immunisation requirements).
• This role requires confident use of digital platforms and systems, including electronic medical records, spreadsheets, and communication tools. Please provide an example of a time when your technology skills helped you complete a task more efficiently or improve a process.

Need more information?

1) Click here for the Position Description

2) Find out more about applying.

For role related queries or questions contact Apichaya Bushell on [e-mail] or 0427 419 818.

The team enriching health in millions of ways every day.

Applications Close: 28 November 2025

Tentative Interview Date: 2 December 2025