Administration Officer

Government Recruitment Service; Ipswich City; Hybrid; AUD 46,000 - 56,000; Full time

Job summary

Administration Officer role at Government Recruitment Service in Ipswich. The position is permanent, full-time, with a hybrid pattern (60% in the office and 2 days remote) and a starting salary of £26,670 per year. Posting date 26 Oct 2026; closing date 7 Nov 2026.

Responsibilities include handling customer enquiries, administering tasks, and helping to maintain efficient operations. The role emphasizes organised workload management, attention to detail, and strong communication.

Qualifications

• Demonstrate ability to organise and prioritise workload.
• Pay close attention to detail and meet deadlines.
• Adapt to changing priorities to deliver high-quality work.
• Communicate clearly in writing and verbally with colleagues and customers.
• Identify improvements to admin tasks and streamline processes.
• Build effective working relationships and collaborate with others.
• Assess information carefully and resolve routine problems.
• Work independently and use computer systems, including MS Office.

Responsibilities

• Organise and prioritise workload to meet deadlines.
• Provide a helpful, professional service to colleagues and customers.
• Identify process improvements and explain potential benefits.
• Collaborate with colleagues to achieve shared goals.
• Use initiative to resolve routine problems within guidance.
• Work independently and use computer systems to support tasks.

Skills

Organise workload

Attention to detail

Adapt to changing priorities

Clear communication

Collaborative teamwork

Problem solving

Independent working

MS Office / computer systems

Tools

Microsoft Office

Job description

For nearly 150 years, we've protected the UK economy with deep expertise and rigour, building the confidence that helps businesses access lending, investment and opportunity.

We help people deal with personal insolvency. We make statutory redundancy payments when insolvent employers can't. We investigate director conduct and take action where it's needed.

And right now, we're changing how we do all of this, becoming faster, more digitally driven, and more focused on stopping problems before they escape.

More than 2,000 of us work in offices across England, Scotland and Wales. It might be time for you to join us.

To be successful in this role, you will need to demonstrate that you can:organise and prioritise your workload, pay close attention to detail and adapt to changing priorities to complete accurate, high-quality work within agreed deadlinesunderstand the needs of colleagues and customers and communicate clearly in writing and verbally to provide a helpful and professional serviceidentify improvements to everyday administrative tasks and explain how they could make work easier or improve the servicebuild effective working relationships and work collaboratively with colleagues and others to achieve shared goalsassess information carefully, use initiative to resolve routine problems within guidance and recognise when to seek advice or refer a decisionwork independently, take responsibility for completing your tasks and use computer systems, including Microsoft Office applications, to support your work, or be willing to learnYou may be required to travel occasionally to attend meetings or training.

Further InformationOpportunities for Administration Officers within the Insolvency Service span a range of teams and responsibilities, and the nature of the role can vary accordingly. Some positions may involve customer-facing work, handling enquiries and providing direct support to the public, while others may focus more on administrative, casework or data-led activity in support of operational or specialist functions. While the core purpose and responsibilities of the roles are consistent, the specific activities you undertake will vary depending on the team or operating group to which you are assigned.Some roles may support time-limited projects or areas of work, after which you may move to another suitable role or team. You will be introduced to any additional processes and ways of working relevant to that area.Successful candidates who are not appointed immediately will be placed on a reserve list and may be considered for future opportunities across different business areas within the Insolvency Service.Certain roles, such as those within our Intelligence team, may require a higher level of security clearance, known as Security Check. You would only need to obtain this clearance if you are offered a post that requires it. If you are unable to meet this requirement for a particular post, you may remain on the reserve list and be considered for other suitable Administration Officer vacancies that do not require this level of clearance.Please note that although our agency standard hybrid working policy is 60% in the office, some roles may require 100% office attendance.Where roles are available across multiple locations, a separate merit list will be maintained for each location, and appointments will be made in merit order for each location individually.

Proud member of the Disability Confident employer scheme

Administration Officer

Company: Government Recruitment Service

Salary: from £26,670 a year

Hours: Full-time

Location: Ipswich

Working pattern: Hybrid - 2 days remote

Job type: Permanent

Posting date: 26 Oct 2026

Closing date: 7 Nov 2026

Summary

We help the UK move forward, faster.

For nearly 150 years, we've protected the UK economy with deep expertise and rigour, building the confidence that helps businesses access lending, investment and opportunity.

We help people deal with personal insolvency. We make statutory redundancy payments when insolvent employers can't. We investigate director conduct and take action where it's needed.

And right now, we're changing how we do all of this, becoming faster, more digitally driven, and more focused on stopping problems before they escape.

More than 2,000 of us work in offices across England, Scotland and Wales. It might be time for you to join us.

Essential requirements

To be successful in this role, you will need to demonstrate that you can:organise and prioritise your workload, pay close attention to detail and adapt to changing priorities to complete accurate, high-quality work within agreed deadlinesunderstand the needs of colleagues and customers and communicate clearly in writing and verbally to provide a helpful and professional serviceidentify improvements to everyday administrative tasks and explain how they could make work easier or improve the servicebuild effective working relationships and work collaboratively with colleagues and others to achieve shared goalsassess information carefully, use initiative to resolve routine problems within guidance and recognise when to seek advice or refer a decisionwork independently, take responsibility for completing your tasks and use computer systems, including Microsoft Office applications, to support your work, or be willing to learnYou may be required to travel occasionally to attend meetings or training.

Further InformationOpportunities for Administration Officers within the Insolvency Service span a range of teams and responsibilities, and the nature of the role can vary accordingly. Some positions may involve customer-facing work, handling enquiries and providing direct support to the public, while others may focus more on administrative, casework or data-led activity in support of operational or specialist functions. While the core purpose and responsibilities of the roles are consistent, the specific activities you undertake will vary depending on the team or operating group to which you are assigned.Some roles may support time-limited projects or areas of work, after which you may move to another suitable role or team. You will be introduced to any additional processes and ways of working relevant to that area.Successful candidates who are not appointed immediately will be placed on a reserve list and may be considered for future opportunities across different business areas within the Insolvency Service.Certain roles, such as those within our Intelligence team, may require a higher level of security clearance, known as Security Check. You would only need to obtain this clearance if you are offered a post that requires it. If you are unable to meet this requirement for a particular post, you may remain on the reserve list and be considered for other suitable Administration Officer vacancies that do not require this level of clearance.Please note that although our agency standard hybrid working policy is 60% in the office, some roles may require 100% office attendance.Where roles are available across multiple locations, a separate merit list will be maintained for each location, and appointments will be made in merit order for each location individually.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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