Administration Assistant - Full Time

Superior Food Services; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Great hourly rates

Collaborative team

Friendly culture

Long term job security

WHEREFIT discounts

EAP

Paid parental leave

Health cover discounts

Product discounts

Free on-site parking

Job summary

Superior Food Services in Mackay's Slade Point seeks an Administration Assistant to support sales and account managers and keep daily operations running smoothly.

You will answer customer enquiries, enter orders and quotations, schedule appointments, and maintain accurate customer records while working in a friendly, team-focused environment. The role demands attention to detail, strong communication, and the ability to prioritise in a busy setting.

Qualifications

• 1–3 years experience in a similar role.
• Outgoing personality with excellent interpersonal and communication skills.
• Strong attention to detail and customer centric approach.
• Be self-motivated, work without supervision, and prioritise tasks.
• Ability to work under pressure and meet deadlines.
• Ability to work in a team environment.
• Intermediate level computer skills in standard Windows applications.
• Adhere to OH&S requirements.

Responsibilities

• Providing sales and administrative support to the branch and account managers.
• Answering customer enquiries via phone and email
• Order entry and quotations
• Scheduling appointments and sales staff call cycle
• Maintaining customer records
• Other duties as required by manager within skills and training

Skills

Customer service

Communication

Organisational skills

Teamwork

Time management

Problem solving

Windows

Tools

Windows OS

Job description

Superior Food Services is an award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers.

Due to recent movements within the business, we now have an exciting opportunity within a dynamic and rewarding industry for Administration Assistant to be part of our team at Slade Point in Mackay.

Under the general direction and guidance of the Branch Manager, this position is key to the smooth day-to-day running of the branch and will be part of a small team.

Our day-to-day routine will look something like this:

• Providing sales and administrative support to the branch and account managers.
• Answering customer enquiries via phone and email
• Order entry and quotations
• Scheduling appointments and sales staff call cycle
• Maintaining customer records
• Any other duties which may be required by your manager and or that are within your skills, training, and capabilities

All about you

• A minimum of 1-3 years experience in a similar role is preferred but not essential
• An outgoing personality with excellent interpersonal and communication skills.
• Strong attention to detail and customer centric approach
• Be self-motivated, work without supervision, and be able to prioritise tasks effectively.
• Ability to work under pressure and meet deadlines
• Ability to work in a team environment.
• Intermediate level computer skills in standard "Windows" applications
• Ensure all occupational safety and health requirements are adhered to according to company requirements and OH&S legislation

What it is like to work for us

• Great hourly rates
• Great collaborative team.
• Friendly culture
• Long term job security
• Incredible discounts on WHEREFIT
• Employee Assistance Program (EAP)
• 12 weeks of gender-neutral paid parental leave for primary carers.
• Discounts on health cover
• Discounts on Superior products
• Free on-site parking.

Due to the volume of applicants, only successful applicants will be contacted. We thank you in advance for considering us as an employer of choice.

The successful candidate will be required to undertake a successful National Police Check.

We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace. Indigenous Australians, Torres Strait Islanders, and minority groups are encouraged to apply