Administration Assistant

DreamWorld; Gold Coast City; On-site; AUD 60,000 - 80,000; Part time

Job summary

A leading entertainment company on the Gold Coast is seeking an organised Administration Assistant to provide support to the team. This part-time role involves managing enquiries, processing bookings, and supporting staffing operations while maintaining high standards of guest service. We're looking for someone with strong organisational skills and prior administration experience. Flexibility and availability for weekend work are highly desirable.

Benefits

Exceptional leadership training

Free entry and discounts across attractions

Quarterly bonus program

Savings on everyday purchases

Free onsite parking

Fun work environment with great views

Qualifications

• Previous administration experience in a high-volume events or hospitality environment.
• Enthusiasm for delivering outstanding guest service.
• Availability to work on weekends is highly desirable.
• A sense of ownership and pride in your work.

Responsibilities

• Manage and respond to incoming enquiries via phone and email.
• Process bookings and reservations while ensuring communication of details.
• Support the Staffing Coordinator with effective team coverage.
• Maintain accurate document filing and archiving systems.
• Provide general administrative support to Supervisors and Managers.

Skills

Organisational skills

Excellent communication skills

Proficiency with Microsoft Office

Customer service experience

Attention to detail

Job description

Administration Assistant (Requisition ID: 016462)

Are you an organised multitasker with a passion for exceptional service and keeping things running smoothly behind the scenes?

SkyPoint is seeking an Administration Assistant to support our fun, energetic team — with a minimum of 12 hours per week and flexibility to support work-life balance.

In this diverse role, you’ll be the friendly point of contact for both guests and team members, managing enquiries, coordinating bookings, and supporting staffing operations.

Why work with us

• Exceptional leadership training and development, we are passionate about growing and retaining our team.
• Free entry and discounts across Dreamworld, WhiteWater World and SkyPoint.
• Opt in to our quarterly bonus program — available to team members with weekend availability.
• Access to online platform with hundreds of dollars of direct savings each year on everyday purchases, from some of Australia’s biggest retailers.
• Free onsite parking.
• Fun and exciting work environment with the best views on the Gold Coast.

To read more on working at SkyPoint, visit our employment website here : https : / / www.skypoint.com.au / employment /

For your application to be successful, you should have:

• Previous administration experience within a similar high-volume events or hospitality environment.
• Passion and enthusiasm for delivering an outstanding guest service experience.
• Working with point of sale highly desirable.
• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office.
• Excellent communication skills.
• Availability to work Wednesday and Friday, weekend coverage highly desirable.
• A sense of ownership and pride in your work.

Your new day-to-day:

• Managing and responding to incoming enquiries via phone and email.
• Processing bookings and reservations while ensuring clear daily communication of reservation details across all departments.
• Supporting the Staffing Coordinator with effective team coverage.
• Maintaining accurate document filing and archiving systems.
• Providing general administrative support to departmental Supervisors and Managers as required.

Diversity & Inclusion

At Dreamworld, WhiteWater World and SkyPoint, we’re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

If you’re ready to take your career to new heights and see yourself in an organisation invested in developing their team, then we would love to hear from you!

Job: Administration, Primary Location: AU-QLD-Surfers Paradise, Schedule: Part-time, Unposting Date: Ongoing.