Administration Assistant

Eastern Health; City of Whitehorse; On-site; AUD 60,000 - 70,000; Part time

Benefits offered by this job

Friendly teams

Diversity & Inclusion

Fitness Passport

Employee Assistance program

Flexible working hours

Salary packaging

Private Health Insurance

Excel training

Cafes at hospital

Job summary

Eastern Health is seeking an Administration Assistant to support clerical duties in outpatient settings at Box Hill Hospital. The role involves processing referrals, booking appointments, and handling patient inquiries with a focus on accuracy and patient care.

Applicants should have strong communication and organisational skills, and previous medical reception experience is preferred. The position is permanent part-time with access to employee benefits and flexible working arrangements.

Qualifications

• Strong commitment to high quality care.
• Ability to work as part of a diverse team.
• Excellent communication and organisational skills.
• Prior medical reception experience preferred.

Responsibilities

• Actioning new outpatient referrals and scheduling patient appointments in line with treatment.
• Answering patient enquiries via email and phone and maintaining timely communication.

Skills

Teamwork

Communication

Organisational skills

Medical reception experience

Job description

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Administration Assistant

• Permanent Part Time | Experience work-life balance
• Box Hill Hospital | Easy access to public transport, shopping, and dining options
• Work in a friendly and supportive environment

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is“Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the Role

This position is responsible for the clerical day to day duties in 4.2 Specialist Outpatient Clinics and 4.3 Day Oncology Medical Unit. Duties include but are not limited to: Actioning new outpatient referrals, management of booking patient appointments in line with their treatment, Answering patient enquires via email and phone.

About You

To be successful in this role you will possess:

• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills
• Prior medical reception experience preferred

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice) . Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What We Offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Good to Know

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

Job Posting End Date: 24/09/2026