AD and M365 Administrator

Lactalis Australia; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Lactalis Australia in Brisbane is seeking an Active Directory and M365 Administrator to join our IT team. You will administer, support and continuously improve our AD and Microsoft 365 environment, ensuring secure, reliable identity and collaboration across local and global teams.

Reporting to the Infrastructure Manager, you will work with internal customers and vendors, implement access controls, manage user lifecycles, and develop PowerShell automation to streamline operations and governance.

Qualifications

• Bachelor’s degree in IT/CS or related field, or equivalent.
• Minimum 5 years’ hands-on AD/365 or systems admin experience.
• Strong knowledge of AD, Azure AD and Microsoft 365.
• Experience with Conditional Access, identity federation and SSO.
• PowerShell scripting capability.
• Experience with Exchange Online, Teams, SharePoint Online and OneDrive.
• Strong stakeholder management and communication skills.
• Ability to work independently while collaborating across teams.
• Postgraduate IT qualification (advantage).
• Familiarity with Office 365 migrations (MigrationWiz).
• Knowledge of VMware vSphere / ESXi and vCenter.
• Interest in security governance and risk management.

Responsibilities

• Administer and maintain Active Directory, Group Policy, DNS, DHCP and Azure AD / Microsoft Entra ID.
• Manage user lifecycle processes including provisioning, access changes, role updates, access reviews and deprovisioning.
• Implement and maintain identity and access management controls including MFA and Conditional Access.
• Administer and support Microsoft 365 services: Exchange Online, Teams, SharePoint Online and OneDrive.
• Monitor health, performance and security of AD/M365 environments.
• Support security administration and compliance activities including identity governance and access reviews.
• Develop and maintain PowerShell automation scripts for administration and reporting.
• Support identity, collaboration and endpoint-related projects including migrations and infra upgrades.
• Maintain technical documentation and governance compliant procedures.

Skills

Security-minded

Troubleshooting

Stakeholder management

Communication

Independent working

Continuous improvement

Education

Bachelor’s degree in IT/CS or related field

Postgraduate IT qualification

Tools

Active Directory

Microsoft 365

Azure AD

Exchange Online

Teams

SharePoint Online

OneDrive

PowerShell

VMware vSphere

MigrationWiz

Job description

• Permanent full-time position in a Global FMCG business
• Hybrid working model 60% in office, 40% WFH
• Dynamic work scope that allows room to grow and apply improvements

Our Story

At Lactalis, we are true to our purpose: we are a family business offering healthy and delicious dairy products that bring people together. We also happen to be the worldwide leader in what we do. We are passionate and ambitious, with a desire to learn and grow.

Our Purpose

At the heart of our Australian business we have over 2,500 passionate employees, working closely with our farmers, customers and consumers to produce the finest dairy products in the country. Pillar brands such as Paul’s, OAK, Ice Break, Vaalia, Tamar Valley Dairy, Jalna, and President provide Lactalis Australia with a deep national footprint for growth and prosperity. Our brands bring pride to our employees, and we continue to innovate with new products.

Our opportunity

Join our Brisbane office as an Active Directory and M365 Administrator, reporting directly to the Infrastructure Manager. In this role, you will be responsible for the administration, support and continuous improvement of Lactalis’ Active Directory and Microsoft 365 environment, helping maintain a secure, reliable and scalable identity and collaboration infrastructure. Working closely with local and global IT teams, business project managers and third-party vendors, you will support the delivery of Microsoft 365 services, resolve complex technical issues and ensure global standards are aligned with local business needs.

Key Responsibilities:

• Administer and maintain Active Directory, Group Policy, DNS, DHCP and Azure AD / Microsoft Entra ID.
• Manage user lifecycle processes, including provisioning, access changes, role updates, access reviews and deprovisioning.
• Implement and maintain identity and access management controls, including MFA, Conditional Access, SSPR and Privileged Identity Management.
• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online and OneDrive.
• Monitor the health, performance and security of Active Directory and Microsoft 365 environments.
• Support security administration and compliance activities, including identity governance, access reviews, mailbox auditing, retention policies, DLP controls and Microsoft Defender configurations.
• Develop and maintain PowerShell automation scripts to support administration, reporting, licence management and operational processes.
• Support identity, collaboration and endpoint-related projects, including migrations, tenant integrations, infrastructure upgrades and technology transformation initiatives.
• Maintain technical documentation, operational procedures, standards and knowledge articles in line with IT governance and security requirements.
• Contribute to continuous improvement initiatives and support a strong safety and compliance culture.

ABOUT YOU:

A successful candidate for this role is someone who is technically strong, security-minded and comfortable working across both local and global IT environments. You will bring strong troubleshooting capability, sound judgement and a continuous improvement mindset, with the ability to manage competing priorities while delivering reliable support to internal customers.

This position is ideal for an applicant with:

• Bachelor’s degree in Information Technology, Computer Science or a related field, or equivalent industry experience.
• Minimum 5 years’ hands-on experience in Active Directory, Microsoft 365 or systems administration.
• Strong knowledge of Active Directory, Azure AD / Microsoft Entra ID, Microsoft 365 and the broader Microsoft ecosystem.
• Experience with Conditional Access, identity federation, single sign-on and security architecture.
• Strong PowerShell scripting capability.
• Experience supporting Exchange Online, Teams, SharePoint Online and OneDrive.
• Strong analytical, troubleshooting and problem-solving skills.
• Strong stakeholder management and communication skills, including the ability to explain technical concepts to non-technical audiences.
• Ability to work independently while collaborating effectively across teams.
• A strong customer service focus and commitment to continuous improvement.
• Postgraduate qualification in Information Technology, Computer Science or a related discipline.
• Familiarity with Office 365 migration methodologies, preferably BitTitan / MigrationWiz.
• Knowledge of VMware vSphere, including ESXi hosts, vCenter administration, virtual machine lifecycle management, cluster configuration and troubleshooting.
• Interest in security-related practices, governance and risk management.

WHAT WE OFFER:

As a global company, we provide an exciting career opportunity where you can make an immediate impact. We offer pathways for career advancement, a competitive salary package, and a team-oriented, fast-paced work environment dedicated to achieving success.