Account Manager

Laminex Australia; Queensland; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading design firm in Australia is seeking an experienced Account Manager to service the Toowoomba and West QLD region. This role involves building relationships with clients, maximizing sales, and providing exceptional customer service in the joinery and construction sectors. Ideal candidates will have over 2 years of relevant experience, be customer-focused, and proficient in CRM systems like Salesforce. The company offers various employee perks, including staff discounts and career development opportunities.

Benefits

Staff Discounts

Share scheme (FBuShare)

Learning Academy

Employee Education Fund

Excellence Awards

Qualifications

• At least 2 years’ experience as an Account Manager in the joinery or construction industry.
• Proven experience in a business with complex product ranges.
• Ability to thrive in fast-paced environments.

Responsibilities

• Building and maintaining relationships with clientele.
• Maximising sales across the territory.
• Providing a high level of customer service.

Skills

Account Management

Customer-focused mindset

Problem-solving skills

Proficiency in CRM systems

Time management skills

Negotiation capabilities

Tools

Salesforce

Job description

About us

We’ve been a part of the iconic Australian design landscape for over 85 years. Only a few short years after Australian’s became happy little Vegemite’s, families were spreading their toast in kitchens and on tables made by us. We’ve come a long way.

Today, you’ll see Laminex on surfaces everywhere you look - be it hospitals, shopping centres, restaurants or your home, our team spend their day designing products so that all Australians can create beautiful spaces.

The Opportunity

We are seeking a dynamic Account Manager to join our supportive and thriving sales team. Servicing the Toowoomba and West QLD Region, this role will be working with a range of clientele building upon existing business and creating new long-lasting relationships. This role will focus on working with our customers across the Trades, Residential building and commercial space providing an optimum level of service while developing and maximising sales across your allocated territory.

This is a unique opportunity to work in a relationship-driven, regional market where trust and local connections matter. Your proactive approach will see you maintaining and developing our strong market position as you build on customer relationships to achieve agreed sales volumes and profit margins in support of broader business objectives.

About You

This role calls for an ambitious and results focused person who has a genuine interest in our brand to ensure, product integrity, financial performance and operational standards are maintained. We are looking for the following skills and experience:

• Ideally, you’ll bring at least 2 years’ previous experience as an Account Manager within the joinery or construction industry.
• Proven experience working in a business with a broad and complex product range.
• Ability to thrive in fast-paced environments demonstrating exceptional time management skills and a proactive, independent approach to achieving results.
• Confident and curious, consistently engaging, seeking clarity and asking the right questions and seeking solutions.
• A customer-focused mindset with a relationship-driven approach to effectively influence key stakeholders.
• Thrive in dynamic, fast-paced Naturally curious and confident in seeking clarity, while demonstrating exceptional time management skills to prioritize and manage multiple tasks effectively.
• Proficient in CRM systems, including Salesforce, with intermediate computer skills and experience with analysing data and generating reports as required.
• Proven problem-solving skills and negotiation capabilities in achieving sales outcomes.

About the Rewards

• As a proud partner of Fletcher Building group with operations in Europe, Asia, The Americas, Australasia and the South Pacific, there’s a world of opportunities waiting for you at Fletcher Building. In addition to global career development pathways, you will have access to:
• Staff Discounts – health insurance, banking, optical, travel, technology, car rental and more!
• FBuShare – a share scheme allowing you to feel ownership of the business in which you work.
• Learning Academy – an award-winning learning academy supporting your career development.
• Employee Education Fund – a Private Trust Fund managed independently of Fletcher Building to provide funding for education and training to employees and their dependants.
• FB Excellence Awards – recognising, celebrating and sharing the best achievements in leadership, innovation, performance excellence and customer service.

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways. Interested in joining the Fletcher Building family? Please click Apply now.