Account Manager

Wilmar Sugar Pty Ltd; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Wilmar Sugar Australia seeks an experienced Account Manager to lead and grow its Bioethanol business across a national portfolio of ethanol and traded solvent customers. Reporting to the Ethanol & Trading Business Manager, you will build strong customer relationships, drive sales growth, and deliver strategic account plans to hit revenue, market share and profitability targets.

The role combines two-thirds account management and new business development with one-third product management.

Qualifications

• Minimum 5 years' experience in a senior B2B industrial sales or account management role.
• Strong commercial acumen with proven account management, relationship-building and business development capabilities.
• Excellent negotiation, influencing and stakeholder engagement skills.
• Proficiency in Microsoft Office 365 and CRM systems, preferably Salesforce.com.
• Experience within the petrochemical, chemical, oil, or related industrial sectors.
• Knowledge of logistics, supply chain, shipping, import/export, or commodity sales operations.
• Experience with SAP or similar ERP systems and industrial product trading environments.

Responsibilities

• Manage and grow a portfolio of national ethanol and traded solvent customer accounts, ensuring strong customer relationships and retention.
• Develop and execute sales strategies, account plans, and business development initiatives to achieve revenue and profitability targets.
• Identify and pursue new business opportunities through market analysis, customer engagement, and targeted sales programs.
• Maintain market intelligence by monitoring customer needs, competitor activity, industry trends, and emerging opportunities.
• Manage product procurement and supplier relationships for selected traded products, supporting the BioEthanol product portfolio.
• Utilise Salesforce CRM and forecasting processes to manage sales pipelines, support operational planning, and provide accurate performance reporting.

Skills

Customer focus

Commercial acumen

Account management

Stakeholder engagement

Negotiation

CRM experience

Sales strategy

Microsoft Office

Salesforce CRM

Tools

Salesforce CRM

Microsoft Office 365

SAP

Job description

Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions.

Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,300+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.

As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed.

About the Role

The Account Manager is responsible for managing and growing Wilmar’s Bioethanol business across a national portfolio of ethanol and traded solvent customers. Reporting to the Ethanol & Trading Business Manager, the role focuses on developing strong customer relationships, driving sales growth, identifying new business opportunities, and delivering strategic account plans to achieve revenue, market share, and profitability targets. Approximately two-thirds of the role focuses on account management and new business development, with the remaining third in product management.

Role Responsibilities

• Manage and grow a portfolio of national ethanol and traded solvent customer accounts, ensuring strong customer relationships and retention.
• Develop and execute sales strategies, account plans, and business development initiatives to achieve revenue and profitability targets.
• Identify and pursue new business opportunities through market analysis, customer engagement, and targeted sales programs.
• Maintain market intelligence by monitoring customer needs, competitor activity, industry trends, and emerging opportunities.
• Manage product procurement and supplier relationships for selected traded products, supporting the BioEthanol product portfolio.
• Utilise Salesforce CRM and forecasting processes to manage sales pipelines, support operational planning, and provide accurate performance reporting.

About you

We are looking for someone who brings a customer-focused approach, commercial insight, and the ability to thrive in a dynamic industrial sales environment. With experience in account management and business development, you will be confident influencing stakeholders, driving sales growth, and delivering outstanding customer experiences.

• Minimum 5 years' experience in a senior B2B industrial sales or account management role.
• Strong commercial acumen with proven account management, relationship-building and business development capabilities.
• Excellent negotiation, influencing and stakeholder engagement skills.
• Proficiency in Microsoft Office 365 and CRM systems, preferably Salesforce.com.
• Experience within the petrochemical, chemical, oil, or related industrial sectors.
• Knowledge of logistics, supply chain, shipping, import/export, or commodity sales operations.
• Experience with SAP or similar ERP systems and industrial product trading environments.

Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions.

Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,300+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.

As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed.

About the Role

The Account Manager is responsible for managing and growing Wilmar’s Bioethanol business across a national portfolio of ethanol and traded solvent customers. Reporting to the Ethanol & Trading Business Manager, the role focuses on developing strong customer relationships, driving sales growth, identifying new business opportunities, and delivering strategic account plans to achieve revenue, market share, and profitability targets. Approximately two-thirds of the role focuses on account management and new business development, with the remaining third in product management.

Role Responsibilities

• Manage and grow a portfolio of national ethanol and traded solvent customer accounts, ensuring strong customer relationships and retention.
• Develop and execute sales strategies, account plans, and business development initiatives to achieve revenue and profitability targets.
• Identify and pursue new business opportunities through market analysis, customer engagement, and targeted sales programs.
• Maintain market intelligence by monitoring customer needs, competitor activity, industry trends, and emerging opportunities.
• Manage product procurement and supplier relationships for selected traded products, supporting the BioEthanol product portfolio.
• Utilise Salesforce CRM and forecasting processes to manage sales pipelines, support operational planning, and provide accurate performance reporting.

About you

We are looking for someone who brings a customer-focused approach, commercial insight, and the ability to thrive in a dynamic industrial sales environment. With experience in account management and business development, you will be confident influencing stakeholders, driving sales growth, and delivering outstanding customer experiences.

Essential

• Minimum 5 years' experience in a senior B2B industrial sales or account management role.
• Strong commercial acumen with proven account management, relationship-building and business development capabilities.
• Excellent negotiation, influencing and stakeholder engagement skills.
• Proficiency in Microsoft Office 365 and CRM systems, preferably Salesforce.com.

Desirable

• Experience within the petrochemical, chemical, oil, or related industrial sectors.
• Knowledge of logistics, supply chain, shipping, import/export, or commodity sales operations.
• Experience with SAP or similar ERP systems and industrial product trading environments.

Recruitment Process

Applications are assessed independently and on their individual merits against the requirements of the advertised role.

As part of our recruitment process, shortlisted candidates may be required to –

• Complete interviews, assessments, reference checks and verification of qualifications, licences and work rights.
• Successful candidates will be required to satisfactorily complete any role-specific pre-employment checks, which may include a pre-employment medical assessment (including drug and alcohol screening).
• A National Police Check and other compliance requirements.

Due to the volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within four weeks of the job ads expiry, please consider your application unsuccessful.

We encourage you to apply for future opportunities with Wilmar that align with your skills and experience.

Wilmar Sugar & Renewables is an Equal Opportunity Employer.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .