Account Manager

Good Things Australia Pty; Melbourne; Remote; AUD 70,000 - 95,000; Full time

Job summary

Good Things Australia Pty is seeking an Account Manager specializing in inbound sales to manage client relationships, drive sales growth, and ensure customer satisfaction. This role directly impacts revenue and client retention, and offers the flexibility to work remotely for a balanced work-life dynamic.

You will develop and maintain client relationships, identify new opportunities, upsell where appropriate, and collaborate with internal teams to deliver exceptional service.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in sales or account management, preferably in a similar industry.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• A passion for sales and a results-driven mindset.

Responsibilities

• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
• Drive sales growth by identifying new business opportunities and upselling existing clients.
• Ensure high levels of customer satisfaction through regular communication and support.
• Collaborate with internal teams to deliver exceptional service and resolve client issues promptly.
• Prepare and present sales reports and forecasts to management.
• Stay updated on industry trends and competitor activities to inform sales strategies.

Skills

Communication

Interpersonal skills

Independence

Time management

CRM proficiency

MS Office proficiency

Sales mindset

Education

Bachelor’s degree (Business/Marketing-related)

Tools

CRM software

Microsoft Office

Job description

Job Description

Summary:

We are seeking an Account Manager specialising in inbound sales to manage client relationships, drive sales growth, and ensure customer satisfaction. This role is crucial for our business as it directly impacts our revenue and client retention. The ideal candidate will possess strong communication skills and a passion for sales, making it an excellent opportunity for self-motivated individuals. The position offers the flexibility to work remotely, allowing for a balanced work-life dynamic.

Responsibilities:

• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.


• Drive sales growth by identifying new business opportunities and upselling existing clients.


• Ensure high levels of customer satisfaction through regular communication and support.


• Collaborate with internal teams to deliver exceptional service and resolve client issues promptly.


• Prepare and present sales reports and forecasts to management.


• Stay updated on industry trends and competitor activities to inform sales strategies.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.


• Proven experience in sales or account management, preferably in a similar industry.


• Strong communication and interpersonal skills.


• Ability to work independently and manage time effectively.


• Proficiency in CRM software and Microsoft Office Suite.


• A passion for sales and a results-driven mindset.