Account Manager

at; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

A growing pharmaceutical company based in Adelaide, Australia, is seeking an Account Manager. This role involves managing customer relationships and supporting the company's expansion in the market. The ideal candidate will have a pharmacy background and experience in pharmaceutical sales. The position is full-time and located on-site in Salisbury South, with excellent opportunities for professional growth and development.

Qualifications

• Pharmacy background or equivalent experience.
• Experience in sales revenues through wholesale and direct channels.
• Must have strategic thinking and analytical skills.

Responsibilities

• Manage existing and develop new client relationships.
• Assist in new customer onboarding.
• Perform market research and analyze threats and opportunities.

Skills

Pharmacy background/dispensary technician/pharmacy product training

Experience in sales within a pharmaceutical organization

Strategic thinking

Knowledge of wholesaler and distributor methods

Strong MS Office Suite skills

Education

Relevant degree or equivalent experience

Tools

MS Office Suite (Excel, Word, PowerPoint)

Job description

Noumed Pharmaceuticals Pty Ltd

Position: Account Manager

Location: Salisbury South, South Australia 5106

Employment Type: Full Time on Site

Successful applicant must be based in South Australia or plan to relocate to South Australia. Role is FT office based in Salisbury South, SA.

An exciting opportunity for a professional person to take on a new role in a growing generic and private label OTC pharmaceutical company working towards an increasing portfolio of product. The successful candidate will be an active agent in this expansion process, being part of a growing team.

Noumed Pharmaceuticals Pty Ltd / Noumed Pharmaceuticals Ltd is based in Adelaide, Australia and has additional locations based in Melbourne, Australia, as well as Auckland, New Zealand focusing on cGMP.

This opportunity will provide an exceptional insight into the development of a new pharmaceutical company, giving them autonomy and broad learning. A once in a career opportunity to be actively involved in the start‑up of an aspiring global organisation.

Responsibilities

• Manage existing and develop new client relationships.
• Understand the requirements of existing customers.
• Assist in new customer onboarding.
• Engage with prospective and existing customers, working closely with business leaders to ensure targets are achieved.
• Perform market research and analyse threats and opportunities.
• Assist in sales with new and existing customers.
• Strong understanding of OTC Private Label categories.
• Preparation of Quarter Sales Forecast for Private Label and B2B customers.
• Develop and engage with wholesale channels, third‑party partners, and suppliers to build strong collaborative relationships.
• Suggest and implement strategy changes and as when required.
• Assist in the registration and maintenance of products in SAP.
• Generate NPSA database for each customer and molecule.
• Maintain internal and customer master data documentation.
• Generate and maintain purchase and sales orders.
• Assist the procurement team in tracking purchase orders to ensure on‑time delivery.
• Manage customer open order reports, liaising internally with procurement to maintain an acceptable in‑stock position.
• Manage and call out customer obsolescence risk on a monthly basis.
• Manage customer performance reporting.
• Attend scheduled CMO production and planning meetings.
• Assist the procurement team with CMO open order reports.
• Provide key internal management on obsolescence, out of stocks or procurement delays in a fortnightly report.
• Participate in internal and external meetings.
• Additional ad hoc reporting and analysis as required.
• Assist and participate in the development and preparation of new and existing procedures (SOPs).
• Maintain company and statutory standards of health & safety, hygiene, and security.
• Any other task given to relevant stakeholder to support ongoing growth and expansion of the company.

Required Skills

• Pharmacy background/dispensary technician/pharmacy product training or a related field (or equivalent).
• Experience in sales within a pharmaceutical organisation.
• Experience in sales revenues through wholesale and direct channels.
• Must be a strategic thinker with ability to formulate, develop and execute strategy based on applied analytical skills.
• Knowledge of wholesaler, distributor, specialty pharmacy and pricing methods.
• Able to make decisions that balance a variety of factors to achieve optimal outcomes.
• Demonstrates confidence with the ability to effectively influence other senior business leaders.

Additional Experience

• Strong MS Office suite skills, including Excel, Word and PowerPoint.
• Ability to think critically working outside the box.
• Attention to detail and quality of documentation.
• Strong interpersonal skills.
• Ability to handle levels of pressure from multiple areas.
• Effective oral and written communication skills.
• Excellent decision making, organisational and planning skills.
• Ability to interpret data.
• Ability to work independently and as part of a team.
• Ability to demonstrate calm objectivity in a pressurised, results‑driven environment, whilst successfully dealing with often changing and conflicting priorities.