Account Executive - SME

Hooker & Heijden; Newcastle City Council; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A professional services firm located in Newcastle is seeking an experienced Commercial Insurance Broker to manage and grow a commercial client portfolio. The ideal candidate has a Tier 1 Insurance Broking qualification and a strong background in general insurance principles. This role offers a flexible work environment and a comprehensive benefits package, including competitive salary and health insurance discounts.

Benefits

Competitive salary

4 weeks annual leave

Health insurance discounts

Flexibility and hybrid work options

Paid parental leave

Qualifications

• Sound knowledge of general insurance principles and practices.
• Prior experience in a similar commercial broking role desirable.

Responsibilities

• Partner with senior brokers to deliver exceptional client outcomes.
• Manage and grow a diversified commercial portfolio.
• Build and maintain relationships with clients and partners.
• Assess insurable risk and design appropriate solutions.
• Drive sales performance and manage operational tasks.

Skills

Interpersonal skills

Negotiation skills

Problem-solving

Adaptability

Education

Tier 1 Insurance Broking qualification

Job description

About the role

Our client — a global insurance broking, risk management and consulting firm — is seeking an experienced Commercial Insurance Broker to support their branch by managing and growing a strong commercial client portfolio. This is an excellent opportunity to join a high‑performing team and deliver expert insurance and risk advice, with flexible / hybrid arrangements available.

Key responsibilities

• Partner with senior brokers to deliver exceptional client outcomes
• Manage and grow a diversified commercial portfolio to achieve profitable growth, strong retention and new business
• Build and maintain relationships with clients, underwriting partners and broader networks to support organic and pipeline growth
• Assess insurable risk, design appropriate insurance solutions and negotiate optimal outcomes
• Drive sales performance while managing operational tasks including budgeting, quoting and debtor control
• Build and maintain a long‑term pipeline to support new business growth
• Use core broking systems accurately and efficiently and support continuous improvement initiatives

About you (required)

• Tier 1 Insurance Broking qualification (essential)
• Sound knowledge of general insurance principles and practices
• Strong interpersonal and negotiation skills with a focus on delivering excellent client experiences
• Clear and effective communication skills
• Proven problem‑solving ability and results orientation
• Highly adaptable and responsive to change
• Prior experience in a similar commercial broking role desirable

Client benefits and culture

The client offers a values‑driven culture and a comprehensive benefits package, which may include competitive salary, 4 weeks annual leave plus optional purchased lifestyle leave, novated leasing, paid volunteering days, health insurance discounts, employee share purchase opportunities, paid parental leave, flexible / hybrid work, wellbeing and mental health support, recognition programs, and access to retail discount platforms. Onsite car parking may be available.

Location

Newcastle (client office / hybrid)

Notes

• Appointment is subject to satisfactory background checks.
• The client is an Equal Employment Opportunity employer committed to diversity and inclusion.