Account Executive (Mid-Market)

Zeller; Australia; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Equity

Parental leave

Leave entitlements

Office environment

Learning & development opportunities

Team/social events

Job summary

Zeller is seeking a hands-on mid-market Account Executive to build strong relationships with Australian SMEs and drive revenue growth. You’ll meet owners of family and multi-location businesses, understand their cash-flow needs, and position Zeller as the best EFTPOS and payments partner.

This role emphasizes relationship-building over hard selling, with opportunities to influence across Sales, Marketing, CS, Product and Operations.

Qualifications

• 2–3 years in a sales role with proven quarterly results.
• Genuine curiosity about people and their businesses.
• Strong commercial mindset with demonstrated revenue growth.
• University degree or relevant experience.
• Proficient in prospecting, identifying target merchants, evaluating buyer interest, qualifying, presenting value-based demonstrations, writing proposals, objection handling and negotiating.

Responsibilities

• Prospect small, medium and large businesses through outbound and inbound channels.
• Understand merchant pain points and tailor Zeller solutions.
• Maintain clean pipeline in Hubspot with attention to detail.
• Own full sales cycle from planning to closing to exceed targets.
• Translate merchant needs into clear, compelling solutions.
• Use storytelling and case studies to demonstrate value.
• Develop deals across varied use cases and verticals.
• Stay updated on SME, fintech, and industry trends.
• Collaborate with Sales, Marketing, CS, Product and Ops to relay feedback.

Skills

Prospecting

Target merchant identification

Qualifying leads

Value-based demos

Negotiation

Storytelling/pitching

Team collaboration

Presentation skills

Resilience/ambition

Education

Bachelor’s degree or equivalent

Tools

Hubspot

Google Suite

Microsoft Office

Job description

About Zeller

At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.

We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.

Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high performing team to inspire change in the outdated banking solutions. If you are passionate about innovation, thrive in dynamic environments, embrace new possibilities, hate bureaucracy, and can’t think of anything more exciting than evolving the status-quo, then read on to learn more.

About the role

As a mid-market Account Executive in Zeller’s Sales team, we’ll challenge you to bring your hands-on approach, creative problem solving skills, natural business-development and commercial acumen, self-starter experience and competitive fire to help us be a partner and advocate to Australian SMEs.

Being a Zeller Account Executive is not about hard selling. We believe that building a strong and lasting relationship with a business owner is the key to success. Our merchants come in all shapes and sizes - from family-run businesses, to multi-location chains, to large-scale events, and more. Every day will be different, and you'll thrive on going above-and-beyond to support a variety of merchants, by being a champion for their needs and a supporter of their business. This position is hands-on - you’ll be hitting the streets to meet business owners, build a deep understanding of the ins-and-outs of their business, and use that knowledge to position Zeller as the best solution to supercharge their cash flow.

This role is ideal for a developing Sales Account Executive or BDM who is hungry, hard-working, and loves speaking with a range of customers and prospects to achieve their goals. We are excited to have people join us who will roll-up their sleeves to help continue to strengthen Zeller's position as Australia’s favourite EFTPOS solution.

Role responsibilities

• You will spend your days prospecting to small, medium and large-sized businesses through outbound lead generation, door-to-door prospecting, cold calling / email, referrals and more, supplemented by a rapidly growing inbound lead pipeline.
• Build a deep understanding of the pain points and requirements of business owners, then formulate the right Zeller solution to exceed their expectations.
• Meticulously manage your leads and deals pipeline within the Hubspot Sales Hub with outstanding hygiene and attention to detail.
• Own the full sales cycle including planning, cold calling, qualifying, obtaining information, due diligence, and closing new deals to achieve in order to exceed your individual targets.
• Translate complex merchant business banking and merchant services requirements into a succinct, simple and beautiful solution.
• Deliver an outstanding first impression for Zeller’s merchants by using storytelling, case studies, pitch decks and industry news to inspire them about how we are the right business banking partner for them.
• Develop commercially sound deals across a wide variety of customer use cases, verticals, and complex economics.
• Stay up-to-date with SME, technology, fintech, payments, competitor and industry trends that are relevant to your merchants.
• Collaborate with your Zeller team members across Sales, Marketing, Customer Success, Product and Operations to relay customer feedback.

Qualifications and experience

• 2 - 3 years of hands-on experience in a sales position with proven ability to achieve your quarterly goals.
• A genuine curiosity and passion about people and their business that will enable you to inspire and share their stories with others.
• A strong commercial mindset and demonstrated ability to successfully manage and grow revenue.
• Tertiary education, or a track record of relevant experience that proves it wasn’t needed.
• Proficient and demonstrable experience in prospecting, identifying target merchants, evaluating buyer interest, recognising decision-making processes, qualifying, creating value-based demonstrations, selling complex solutions, writing proposals, objection handling and negotiating.
• Self motivated with the ability to work independently or at a distance from your team.
• A rare competitive fire and desire to win.
• Strong interpersonal skills and a highly collaborative work style.
• Excellent written, verbal and oral presentation skills.
• Agile, ambitious, and motivated to be the best at everything you do.
• Resilience in the face of adversity and, and an underlying comfort in ambiguity.
• Strong organisational skills and super abilities to manage a large volume of tasks, responsibilities and deadlines.
• A healthy entrepreneurial spirit.
• Experience with Hubspot or similar CRM tools, Google Suite (Docs, Sheets, Slides), Microsoft Suite (Excel, Word, Powerpoint).

Bonus points

• Experience in SaaS, fintech, or scale-up B2B sales.
• An established relationship with SME business owners and decision makers.

Compensation

• $85,000+Commission+Equity

Like the rest of the team, you’ll benefit from

• A competitive salary package, including equity from an early stage;
• A balanced, progressive, and supportive work environment;
• Excellent parental leave and other leave entitlements;
• A fantastic office environment;
• Endless learning and development opportunities;
• Plenty of fun and social opportunities - we love to come together as a team;
• An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
• Being part of one of Australia’s most exciting scale-ups.

At Zeller, we celebrate diverse perspectives and experiences, and strongly encourage people of all backgrounds and identities to apply to join our team.

We want you to be able to show up at your best during the recruitment process. Please, let us know if you require any accommodations during your interview process with us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.