Account Coordinator

Domain; Canberra; Hybrid; AUD 55,000 - 70,000; Full time

Job summary

A leading Australian real estate technology firm seeks an Entry Level Account Coordinator to provide support to sales and account partner teams in Canberra. The role includes assisting with digital marketing campaigns, client correspondence, and administrative tasks. No prior industry experience is required, making it a great opportunity for a digital or sales-savvy individual looking to grow in a fun hybrid workplace environment. Mentoring and career development opportunities are available.

Benefits

Flexible hybrid working

Mentoring and leadership programs

First-rate parental leave

Qualifications

• Previous experience in a Coordinator role or similar team support/admin function.
• Full working rights for a full-time permanent position.

Responsibilities

• Assist Account Partners and Sales team with various tasks.
• Handle client correspondence and data cleansing.
• Help with campaign setup for digital marketing.
• Respond to ad-hoc tasks including billing and invoicing.
• Expand product knowledge across Domain solutions.

Skills

Digital-savvy

Sales-savvy

Time management

Attention to detail

Great with people

Job description

Domain Canberra, Australian Capital Territory, Australia

Account Coordinator

Sitting within our Allhomes business and under the wing of an experienced Sales Leader, you will be a pillar of valuable support to the Sales and Account Partner teams - providing customer service to their portfolio of residential real estate clients across the ACT region, setting up their digital & print marketing campaigns, and general admin tasks that ensure no two days are ever the same.

You will be the backbone that enables the Sales team to go out and do what they do best ... drive more revenue growth, product adoption and brand loyalty to Allhomes with our clients.

With no industry experience needed, this entry level role is a unique opportunity for a digital / sales savvy individual to plug into a fun hybrid-working work culture, learn the prop-tech industry, and work towards a variety of career growth opportunities – following in the footsteps of other Coordinators that have promoted into Sales, Account Partner and Marketing roles.

Why Join Us

• Our much-loved approach to flexible hybrid working;
• Mentoring and leadership programs, with access to Learning & Development tools;
• First-rate parental leave and support for working parents;

Regular social events including our famous Innovation Days

In a Typical Day You Can Expect to

Assist Account Partners and Sales team with a wide range of tasks – e.g. handling client correspondence, data cleansing, creating reports and producing sales data.

Assist with account-based queries from clients, and help with campaign setup for their digital marketing listings.

Facilitate general admin tasks to ensure client and team requests are quickly and effectively completed.

Respond to ad-hoc tasks and queries including billing and invoicing, working cross-functionally with Credit and Customer Experience teams.

Provide feedback, escalation and help shape processes to drive improvements and efficiencies.

Expand product knowledge across Domain solutions, quickly becoming an industry expert within Residential Real Estate.

Our Ideal Person : ESSENTIAL

Previous experience in a Coordinator role or similar team support / admin function.

You are either digital-savvy or sales-savvy (or both!).

Excellent sense of speed, time management and attention to detail.

Willingness to learn the ropes of the industry.

Great with people.

Full working rights for a full-time permanent position.

NICE TO HAVES

Industry experience in Saas, Print / Digital Media or Real Estate

Confidence to take the lead in running team meetings and presenting.

Seniority Level

Entry Level

Employment Type

Full-time

Job Function

Advertising, Sales, and Customer Service

Industries

Technology, Information and Media, Real Estate, and Advertising Services

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities.

We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability.

If you require adjustments during the process we're here to support.

If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.

What's Next

We'll give your application the thoughtful attention it deserves and get back to you as soon as possible.

If there's a match, one of our recruitment consultants will reach out – so keep your phone handy!

We're genuinely excited about the chance to work together and make a meaningful impact.

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