Aboriginal Residential Centre Supervisor

the original; Tabulam; On-site; AUD 99,000 - 110,000; Full time

Benefits offered by this job

Challenging career

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing programs

Job summary

Corrective Services NSW is seeking an Aboriginal Residential Centre Supervisor for Balund-a Program (Tabulam). This temporary full‑time role runs until November 2028 and is open to Aboriginal and Torres Strait Islander people only.

You will supervise staff, manage daily centre operations, and deliver case management services in accordance with governance and cultural safety standards. Salary ranges from AU$99,938 to AU$110,271 per year, plus superannuation, leave loading, and shift penalties.

Qualifications

• Demonstrated cultural capability and understanding of issues affecting Aboriginal and Torres Strait Islander peoples.
• Understanding of the criminal justice system.
• Current NSW LR licence, or willingness to obtain within three months.
• Certificate IV in Community Services or equivalent experience preferred.

Responsibilities

• Lead and support staff to deliver program activities and resident case management.
• Maintain a safe environment for staff and residents.
• Monitor staff performance and incident reporting.
• Coordinate daily schedules and duties for centre operations.
• Manage designated portfolios to support daily operations.
• Co-facilitate programs and supervise community access where applicable.
• Build relationships with government and non‑government partners.
• Provide timely advice and reports to management.

Skills

Cultural capability

Understanding of criminal justice

Driver's licence (LR)

First Aid Certificate

Education

Certificate IV in Community Services or equivalent

First Aid Certificate

Job description

What Aboriginal Residential Centre Supervisor ...

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Corrective Services NSW

Location – Balund-a Program (Tabulam)

Employment type – Temporary full‑time position until November 2028, with potential for ongoing employment.

Salary – $99,938 - $110,271 per annum plus Superannuation, Annual Leave Loading, and Shift penalties

This position is open to Australian Aboriginal and Torres Strait Islander people only

Your role

Provide supervision and guidance to reporting staff, whilst managing the daily activities of the centre. This includes the provision of case management services, resident engagement and their participation in the program in compliance with the various legislation related to the operations of the centre as well as to Corrective Services NSW policies and procedures.

This role is committed to improving outcomes for the benefit of Aboriginal and Torres Strait Islander peoples.

What you’ll do

Key accountabilities

• Lead and support staff to ensure effective program delivery and contribute to resident case management.
• Maintain a safe environment for staff, residents, and visitors.
• Monitor staff performance to ensure resident welfare is prioritised, including incident reporting and follow‑up.
• Coordinate daily schedules and duties, ensuring staff are informed of resident needs or behaviours requiring attention.
• Manage allocated portfolios that support the Centre’s daily operations.
• Assist multidisciplinary teams, complete required training, co‑facilitate programs, and supervise community access (where applicable).
• Build and maintain professional relationships with government and non‑government partners to meet legislative and operational requirements.
• Provide timely advice and reports to support management decision‑making.
• Strengthen relationships with Aboriginal communities and key stakeholders to support program delivery and ongoing case management.
• Balancing individual resident needs with the safety of the Centre and community.
• Maintaining respectful and culturally informed engagement with residents, their families, and the broader community.
• Working collaboratively within a multidisciplinary framework to drive continuous service improvement.
• Upholding cultural safety while supporting both Aboriginal and non‑Aboriginal residents through ongoing transfer of cultural knowledge and practice.

What we’re looking for

Key knowledge and experience

• Demonstrated cultural capability, including lived experience, strong knowledge of contemporary issues affecting Aboriginal and Torres Strait Islander peoples, and the ability to recognise and respond to the diverse needs of individuals experiencing trauma or disadvantage.
• Understanding of the criminal justice system.
• Preferred: Certificate IV in Community Services or equivalent experience in case management or human services.

Ability to

• Lead, support, and guide staff to deliver program activities effectively, including contributing to resident case management.
• Maintain a safe working environment that protects staff, residents, and visitors.
• Monitor staff performance to ensure resident welfare is prioritised, including timely incident reporting and follow‑up.
• Communicate daily schedules, duties, and any resident‑related considerations clearly to all staff.
• Manage designated portfolios that support the Centre’s daily operations, as assigned by senior management.
• Support program delivery by working collaboratively with multidisciplinary teams, completing required training, co‑facilitating programs, and supervising community access where applicable.
• Build and maintain professional relationships with government and non‑government agencies to meet legislative and operational requirements.
• Provide accurate advice and reporting to management to support informed decision‑making.
• This is an Identified role and is open only to Aboriginal and/or Torres Strait Islander persons (see Notes below).
• Current NSW driver’s licence and LR licence, or willingness to obtain the LR licence within the first three months of employment.
• Current First Aid Certificate.
• Certificate in Community Services or equivalent experience in case management or human services (preferred).

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti‑Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close

10 April 2026 at 11:59pm AEST.