Aboriginal Children In Aboriginal Care Case Support/ Scheduler

& District Aboriginal Co; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

12% superannuation

Supportive work environment

Ongoing training and development

Job summary

District Aboriginal Co is seeking a Case Support Worker/Scheduler to join the ACAC team in Sydney, NSW. In this fixed-term role, you will schedule family times, accompany case managers on visits, and handle administrative tasks while ensuring privacy and statutory compliance.

You will work within a supportive environment, contributing to high-quality records and timely appointments, including after-hours availability when required.

Qualifications

• Knowledge and understanding of Aboriginal Culture and the ACCHO environment.
• Demonstrated skill in building strong professional relationships with children and families.
• Knowledge of child and adolescent development and strategies for working with vulnerable children, young people and their families.
• Understanding of self-care and resilience when working with children and families in crisis and who have experienced trauma.
• Ability to receive instruction and ensure tasks are completed to a high standard.
• Computer skills, ability to use a range of software and IT based reporting systems.
• Ability to prepare high-quality plans, letters, emails and reports, ensure written communications achieve their purpose.
• Ability to manage competing demands in a structured thoughtful manner.
• Ability to transport children, conduct home visits and willingness to travel for training.
• Experience within the Children Youth and Families sector.
• Ability to work after hours (when required)

Responsibilities

• Establish and maintain healthy working relationships with service providers, case managers, families and children. Administration & Compliance
• Operate within a statutory framework and always adhere to procedures.
• Make records of observations and assessments using the Client Relationship Information System (CRIS) and use a range of IT/web-based applications in accordance with guidelines and privacy principles.
• Scheduling of family times and ad-hoc appointments into a CRIS system and other relevant systems.
• Keep accurate and complete records of your work activities in accordance with legislative requirements and relevant policies.
• Undertake the supervision of contact visits between children/young people and their families and carers, as allocated by the supervisor. Ensuring that the supervision and support of family contact sessions are consistent with Best Interest Principles.
• Transport and accompany children to appointments, activities and events.
• Complete administration tasks as requested including the collation of documents, attending meetings and other delegated tasks

Skills

Aboriginal culture

Relationship building

Child development

Trauma-informed care

Written communication

IT reporting systems

Travel willingness

Tools

CRIS

Job description

Aboriginal Children in Aboriginal Care Case Support/ Scheduler & District Aboriginal Co Sydney, NSW, AU

Job Description

Aboriginal Children in Aboriginal Care Case Support/ Scheduler

Closing Date: 08/09/2026

Job Type: Fixed Term

Location: Prouses Rd

Job Category: Community Services & Social Work

We are committed to fostering an inclusive workplace and encourage applications from both identified and non-identified candidates. If you are excited about this opportunity and meet the requirements, we would love to hear from you. About BDAC

BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).

BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.

BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.

What We Are Offering

• Full time
• Fixed term 12 months
• Access to Salary Packaging
• 12% Superannuation
• Supportive work environment
• Ongoing training and development opportunities

Job Description

About the Position

Reporting to the Senior Case Manager, the Case Support Worker will support the ACAC team with a range of tasks including, Scheduling of family times and ad-hoc appointments, accompanying Case Managers on visits, administrative tasks as delegated, transportations of children and supervising family times.

Key Responsibilities

• Establish and maintain healthy working relationships with service providers, case managers, families and children. Administration & Compliance
• Operate within a statutory framework and always adhere to procedures.
• Make records of observations and assessments using the Client Relationship Information System (CRIS) and use a range of IT/web-based applications in accordance with guidelines and privacy principles.
• Scheduling of family times and ad-hoc appointments into a CRIS system and other relevant systems.
• Keep accurate and complete records of your work activities in accordance with legislative requirements and relevant policies.
• Undertake the supervision of contact visits between children/young people and their families and carers, as allocated by the supervisor. Ensuring that the supervision and support of family contact sessions are consistent with Best Interest Principles.
• Transport and accompany children to appointments, activities and events.
• Complete administration tasks as requested including the collation of documents, attending meetings and other delegated tasks

Desired Skills and Experience

About You

• Knowledge and understanding of Aboriginal Culture and the ACCHO environment.
• Demonstrated skill in building strong professional relationships with children and families.
• Knowledge of child and adolescent development and strategies for working with vulnerable children, young people and their families.
• Understanding of self-care and resilience when working with children and families in crisis and who have experienced trauma.
• Ability to receive instruction and ensure tasks are completed to a high standard.
• Computer skills, ability to use a range of software and IT based reporting systems
• Ability to prepare high-quality plans, letters, emails and reports, ensure written communications achieve their purpose.
• Ability to manage competing demands in a structured thoughtful manner.
• Ability to transport children, conduct home visits and willingness to travel for training.
• Experience within the Children Youth and Families sector.
• Ability to work after hours (when required)

Mandatory Requirements

Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate's employment being confirmed.

We are committed to fostering an inclusive workplace and encourage applications from both identified and non-identified candidates. If you are excited about this opportunity and meet the requirements, we would love to hear from you.

A non-profit organization is seeking a Services Manager in Sydney, focused on developing quality support services for families affected by childhood dementia.The role includes overseeing service de...

A leading not-for-profit organisation in Sydney is hiring a First Nations Workforce & Capability Lead.This role specializes in developing cultural programs and workforce strategies for Aboriginal a...

Aboriginal Practitioners (BBBH328930) Sydney, Australia.Salary: Super + Salary Packaging.Are you an Aboriginal practitioner ready to lead, inspire, and create culturally safe services for Aborigina...

Taldumande Youth Services has been standing alongside children, young people and families experiencing complex disadvantage for more than 50 years.Our Residential Youth Justice Programs provide div...

Bain Australia is proud to support Aboriginal and Torres Strait Islander students who want to create real impact through their careers.Our First Nations Scholarship offers financial support, one-on...

Are you passionate about making a difference in children’s lives? Camp Australia is looking for.As an educator with us, you'll be at the heart of all the fun and excitement, whether it's before sch...

Taldumande Youth Services is seeking a residential youth services leader to supervise teams, strengthen practice quality, and ensure young people receive safe, culturally responsive, trauma-informe...

The Lumiere Foundation is an Australian charity that supports people experiencing disadvantage, trauma and complex life challenges.We partner with community service organisations to provide skilled...

Location: Sydney CBD | Eastern Suburbs & Inner West.Team Leader – National Redress Support Service.Kinchela Boys Home Aboriginal Corporation (KBHAC).Full-Time | Fixed-Term to 30 June 2027.SCHAD...

Are you passionate about making a difference in children’s lives? Camp Australia is looking for.As an educator with us, you'll be at the heart of all the fun and excitement, whether it's before sch...

APM is seeking an Employment Consultant for its Sydney Metro locations.This role involves working with Aboriginal and Torres Strait Islander participants to provide culturally safe and holistic sup...

Mounties Care, powered by Mounties Group, provides in-home care that supports people to live independently with dignity.We’re seeking compassionate, reliable Support Workers to join our team across...

Mynrma is seeking a First Nations Team Manager for its Roadside Contact Centre.This role focuses on leading a high-performing team while ensuring culturally safe practices for Aboriginal and Torres...