5G Core Network Support Engineer

Ericsson AB

Sydney

Hybrid

AUD 120,000 - 180,000

Full time

2 days ago
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Job summary

Ericsson AB is seeking a skilled Support Engineer to join the IMS support team in North Ryde, NSW. You will own complex L2/L3 incidents across IMS, 5G Core, and Cloud Core, restoring services during outages and driving improvements to prevent repeat faults.

You will collaborate with product, project and delivery teams to ensure safe introductions of CCxx releases and changes. The role requires strong Linux knowledge, virtualization, and cloud-native concepts, plus scripting for automation and

Qualifications

  • Experience with IMS architecture and 5G core environments.
  • End-to-end troubleshooting and incident resolution.
  • Strong communication with customers during high-pressure outages.

Responsibilities

  • Lead investigations and resolve complex L2/L3 incidents in IMS/5G Core/Cloud Core.
  • Restore networks during critical incidents and perform fault isolation.
  • Collaborate with product/project teams for safe release of new CCxx versions.

Skills

IMS/VoLTE
L2/L3 support
Troubleshooting
Incident management

Tools

tcpdump
Wireshark
Grafana
Prometheus
OpenStack
VMware

Job description

Ericsson AB is seeking a skilled Support Engineer to join the IMS support team in North Ryde, NSW. You will own complex L2/L3 incidents across IMS, 5G Core, and Cloud Core, restoring services during outages and driving improvements to prevent repeat faults.

You will collaborate with product, project and delivery teams to ensure safe introductions of CCxx releases and changes. The role requires strong Linux knowledge, virtualization, and cloud-native concepts, plus scripting for automation and

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