2027 Graduate Area Manager, Operations

Amazon Inc.; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Night shift allowance

Mentorship program

Onsite training & career development

Job summary

Amazon Australia is seeking a Graduate Area Manager to lead a team at one of our fulfillment centres. You will participate in onboarding, training, and building a strong team culture while driving productivity and customer service.

The role emphasizes safety, data-driven decision making, and collaboration with other managers to standardise shift processes. Night shifts are involved with a night shift allowance.

Qualifications

• Completed a university degree post 2025 or currently in final year in business, commerce, engineering (non-software).
• Experience in leadership or operational roles is an advantage.
• Strong problem-solving and stakeholder management skills.

Responsibilities

• Lead and develop a team of Amazon associates and manage daily operations.
• Maintain health and safety standards and foster a safety culture on-site.
• Analyse performance, implement corrective actions, and drive process improvements.
• Collaborate with other managers to standardise shift processes and responsibilities.
• Oversee onboarding, training and integration of team members.

Skills

People focused

Analytical mindset

Problem solving

Independent worker

Leadership qualities

Education

University degree (post-2025 or final year)

Job description

Description

Are you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we’re on the lookout for the curious, those who think big and want to define the world of tomorrow.

At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

Based out of our one of fulfillment centres across the country, Graduate Area Managers work alongside employees in our fulfillment centres in order to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment.

After your initial training and mentorship, you will have a team of associates reporting to you. You’ll support the training and integration of your team. You will build skills and experience that will turn your job into a career!

Key job responsibilities

You’ll be an inspiring leader at one of our Fulfillment Centres/Delivery Stations, where you'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. In this position, you'll lead a team or a process from day one.

At Amazon, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is learn-by-doing oriented; you'll take control of your career. Leading by example, you’ll be responsible for the training and integration of your team, while driving progress as you strive for excellence together.

You’ll exercise sound judgement, ensuring progress and targets are realistic and achievable. It’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.

As a Graduate Area Manager, you will be:

• Leading and developing a team of Amazon associates,
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

Please note: This role is based on night shift, with shift hours approximately from 6:30pm - 4:30am. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday.

Candidates will be eligible for a night shift allowance, in addition to their total compensation.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

The Graduate Program

The program is designed to make you feel valued, included and enabled right from the start through building long lasting connections with other Graduate Area Managers and your peers. This program includes a 11-week onboarding/training that will develop you to become competent in both soft skill interactions and technical scenarios through an array of both virtual and practical learning. Post onboarding, the program will be focused on building proficiency within your role and broadening your lens to understand the wider operation within Amazon Australia and how the business operates away from your direct work. So, if you are insatiably curious and always want to learn more, then you’ve come to the right place.

About the team

As a Graduate Area Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Fulfillment Centres, working with other Area Managers, support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor who will support you and guide your work.

Basic Qualifications

• Completed a university degree post 2025 or currently in final year in business (marketing, human resources, supply chain & logistics, management), commerce or engineering (non-software)
• People focused
• Loves to analyse problems
• Solution oriented
• Able to work independently
• Possess leadership qualities

Preferred Qualifications

• Some work experience - whether through placement years, internships or university
• Prior experience in a leadership role or operational role (advantageous)
• Stakeholder management or customer facing role experience

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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