Tech Support/System Engineer

Fronius International GmbH; Österreich; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Fronius International GmbH is seeking a technician to provide comprehensive support for welding equipment, including repair, technical advice, and customer interaction.

This role requires travel across the UK and Ireland with the option of occasional international business trips. The ideal candidate will possess electrical engineering qualifications and be fluent in English, with customer-oriented communication skills.

Qualifikationen

• Fluent in English (spoken and written) with knowledge of German as a bonus.
• Basic knowledge of manual electrode, TIG and MIG/MAG welding processes.
• Good communication skills and ability to transfer knowledge.

Aufgaben

• Repair Fronius welding equipment and provide associated support.
• Perform safety tests and weld tests after servicing.
• Assist with stock control and support events.

Kenntnisse

Technical experience on electrical equipment support

Customer communication skills

Flexibility in working hours

Ausbildung

Electrical engineering qualification

Tools

Microsoft Office Suite (Excel & Word)

Jobbeschreibung

Tasks & Responsibilities

Functional

• Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
• Providing support to customers and troubleshooting
• Providing service and calibration of welding equipment
• Safety test and weld test after repair and servicing
• Providing technical support for the introduction of new products/systems/processes into the market
• Providing email and telephone support for technical and welding queries/problems
• Providing pre-sales and after-sales support to the sales team and customers
• Providing support to demonstrations of welding equipment
• Assisting with events (trade fairs, seminars, etc.)
• Assisting with stock control

Skills & Requirements

• Technical experience preferably on technical support of electrical equipment
• Electrical engineering qualification
• IT skills including Microsoft office suite (Excel & Word)
• Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
• Sales minded/ good customer communication skills
• Good communication skills and knowledge transfer abilities
• Team worker
• Flexibility (working hours and tasks arranged to suit customer requirements)
• Customer orientated attitude with professional approach to clients

Language

• Fluent English (spoken and written)
• German would be an advantage but not essential.

The role will involve:

• Travel UK and Ireland daily, weekly
• Occasional travel overseas for business and training.

Are you ready for Fronius? Apply online now and become part of the Fronius family!