Store Team Lead — Elevate Guest Experience & Sales

Crocs; Salzburg; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

Crocs, Inc. in Austria is seeking a store associate to deliver exceptional customer service and manage daily tasks across departments to keep shelves stocked and visually appealing.

The ideal candidate will have 2–3 years of retail experience, strong communication, and a passion for creating memorable shopping experiences. Availability for nights, weekends and holidays is required; Crocs values diversity and equal opportunity.

Qualifikationen

• 2–3 years of total retail experience, with preference for prior store leadership.
• Flexible schedule including nights, weekends, holidays and extended hours.
• Passion for creating memorable shopping experiences.
• Strong communication and interpersonal skills.
• Brand ambassador who upholds Crocs values.

Aufgaben

• Deliver outstanding service to consumers using the C.H.A.R.M. service model.
• Collaborate with team to create an enjoyable environment for ideas.
• Coordinate and meet store deadlines and daily activities.
• Assist in multiple departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations such as POS, stock replenishment, pricing, promotions, loyalty programs, and store cleanliness.
• Lead by example with sales-driven KPIs alongside Store Management.
• Adhere to Asset Protection policies including inventory control and compliance.

Kenntnisse

Retail experience

Store leadership

Communication skills

Customer service orientation

Jobbeschreibung

Crocs, Inc. in Austria is seeking a store associate to deliver exceptional customer service and manage daily tasks across departments to keep shelves stocked and visually appealing.

The ideal candidate will have 2–3 years of retail experience, strong communication, and a passion for creating memorable shopping experiences. Availability for nights, weekends and holidays is required; Crocs values diversity and equal opportunity.