Service Manager (4-Day Week) — Lead Customer Experience

at; Österreich; Vor Ort; EUR 39 000 - 51 000; Vollzeit

Zusammenfassung

A respected family automotive business is seeking an experienced Service Manager to lead front-of-house operations. The ideal candidate will have over 5 years of experience in a similar role and a strong commitment to customer service. This position offers a stable long-term career with a family-oriented culture in Sandgate, Australia. Competitive pay and a supportive environment await the right candidate.

Leistungen

Competitive pay based on experience

Work-life balance

Opportunity for impactful work

Qualifikationen

• Minimum of 5+ years of Service Manager or senior Service Advisor experience required.
• Strong computer and admin skills.
• Professional, friendly, customer-first attitude.

Aufgaben

• Lead front-of-house operations to ensure exceptional customer service.
• Manage staff, coordinate workflow, and resolve customer concerns.
• Monitor KPIs and ensure repairs are completed on time.

Kenntnisse

Leadership

Communication

Problem solving

Customer service

Organizational skills

Ausbildung

Certification in Auto Electrical or Light Vehicle Mechanical

Jobbeschreibung

A respected family automotive business is seeking an experienced Service Manager to lead front-of-house operations. The ideal candidate will have over 5 years of experience in a similar role and a strong commitment to customer service. This position offers a stable long-term career with a family-oriented culture in Sandgate, Australia. Competitive pay and a supportive environment await the right candidate.