Remote Customer Success Specialist - Document Quality

Visa Hunt; Österreich; Vor Ort; EUR 95.000 - 190.000; Vollzeit

Zusammenfassung

Mercor is seeking Customer Support / Success Professionals on a contract basis to review and assess domain-specific documents, ensuring quality, accuracy, and relevance. You will provide structured feedback to improve document standards and collaborate with teams to enhance service delivery and customer success strategies.

The role emphasizes independence and the ability to work asynchronously to meet project deadlines, with compensation ranging from $80–$160 per hour and a remote work setup

Qualifikationen

• Bachelor's degree (minimum)
• 2+ years of professional experience in a relevant domain
• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Aufgaben

• Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
• Provide structured feedback to improve document standards and evaluation processes.
• Collaborate with teams to enhance service delivery and customer success strategies.
• Utilize strong analytical skills to contribute to high-impact evaluation projects.
• Work independently and asynchronously to meet project deadlines.

Kenntnisse

Excel

PowerPoint

Word

Attention to detail

Document review

Ausbildung

Bachelor's degree

Jobbeschreibung

Mercor is seeking Customer Support / Success Professionals on a contract basis to review and assess domain-specific documents, ensuring quality, accuracy, and relevance. You will provide structured feedback to improve document standards and collaborate with teams to enhance service delivery and customer success strategies.

The role emphasizes independence and the ability to work asynchronously to meet project deadlines, with compensation ranging from $80–$160 per hour and a remote work setup