Personal Lines Account Manager

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A reputable insurance firm in Austria seeks a Personal Lines Account Manager to manage retail insurance products including home and motor. The ideal candidate will have 2–3 years of experience in insurance broking, excellent communication skills, and proficiency in Microsoft Office. You will work collaboratively to deliver outstanding solutions and maintain long-term client relationships within a supportive team environment. Attractive perks include birthday leave and complimentary travel insurance.

Leistungen

Birthday leave

Complimentary Travel Insurance

Collaborative team culture

Qualifikationen

• Minimum 2–3 years’ experience in insurance broking or the insurance industry.
• Experience managing personal lines accounts including home, motor, contents, and strata.
• Strong understanding of policy wording and coverage comparison.

Aufgaben

• Serve as a main contact for client concerns across home, motor, contents, and strata products.
• Liaise and negotiate with clients, underwriters, referral partners, and colleagues.
• Maintain accurate records across all aspects of insurance programs.

Kenntnisse

2–3 years’ experience in insurance broking

Strong understanding of retail insurance products

Excellent written and verbal communication skills

Detail-oriented and strong organizational skills

Proficient in Microsoft Office

Tools

Insight

OfficeTech

Sunrise

SCTP

Jobbeschreibung

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Are you ready to bring your expertise to a team that values trust and exceptional service? At Holdfast Insurance Brokers, we've spent over 30 years building our reputation by delivering personalised insurance solutions that go beyond expectations. With offices in Adelaide and Darwin, we're looking for a talented and driven Personal Lines Account Manager to join our growing team.

Position Overview

As a Personal Lines Account Manager, you'll be responsible for managing a portfolio of retail insurance products including home, contents, motor, and strata policies. You'll work collaboratively with a team to deliver outstanding insurance solutions and build long-term client relationships.

Key Responsibilities

• Serve as a main contact for client concerns and insurance needs across home, motor, contents, and strata products.
• Liaise and negotiate with clients, underwriters, referral partners, and colleagues.
• Handle enquiries and proactively identify coverage and renewal opportunities.
• Maintain accurate records across all aspects of insurance programs.
• Process new business, renewals, endorsements, and other updates.
• Handle quoting and general processing tasks as required.
• Be a proactive, collaborative team member with a can‑do attitude.

What Skills and Qualifications will you Require?

• Minimum 2–3 years’ experience in insurance broking or the insurance industry.
• Strong understanding of retail insurance products, policy wording, and coverage comparison.
• Experience managing personal lines accounts (home, motor, contents, strata).
• Excellent written and verbal communication skills.
• Detail‑oriented with strong organisational and time‑management abilities.
• Proficient in Microsoft Office.
• Experience with broking systems such as Insight, OfficeTech, Sunrise, and SCTP (an advantage).

What are the Perks of this exciting position?

• Birthday leave.
• Complimentary Travel Insurance.
• Collaborative and vibrant team culture.

Are you the Right Fit?

If you're passionate about customer service, thrive on attention to detail, and are eager to contribute to a dedicated and supportive team, we'd love to hear from you.

How to Apply

Send your resume and a cover letter telling us all about yourself and why you're the perfect fit for this opportunity. Address your application to our Operations Manager, Lisa McKellar‑Stewart, and if shortlisted we will be in touch to discuss the next steps.

All applications will be treated with strict confidentiality.

Holdfast Insurance Brokers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more details about Holdfast Insurance Brokers and what we do, visit our website: www.holdfast.com.au.