Ocean Freight Forwarder

Rhenus Logistics; Wien; Vor Ort; EUR 28.000 - 33.000; Vollzeit

Zusammenfassung

Rhenus Logistics in Vienna or Graz, Austria, seeks an experienced Ocean Freight Specialist to manage documentation, bookings, and client service for international shipments. You will coordinate rates, track shipments, and ensure high-quality support for customers and suppliers across a global network.

The role emphasizes proactive communication, claims handling, and invoicing support for ocean freight operations, with opportunities to grow within a fast-moving logistics environment.

Qualifikationen

• At least 3 years of experience in Ocean/Sea transport.
• Ability to work independently and proactively.
• Proficiency in Word and Excel at user level.
• Fluent in English for written communication with international clients.

Aufgaben

• Manage ocean freight documentation (HB/L, Master Bills, commercial docs, and customs papers).
• Coordinate shipment bookings, ensuring correct rates, consolidation, and routing.
• Maintain proactive communication with clients and suppliers, delivering high-quality service.
• Act as first contact for claim management.
• Monitor and track shipments; provide status updates to carriers and customers.
• Process supplier invoices and support ocean freight accounting.
• Maintain relationships with shipping lines, carriers, and other logistics providers.

Kenntnisse

Ocean freight docs

Shipment coordination

Customer service

English language

MS Office basics

Tools

Word

Excel

Jobbeschreibung

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What You'll Do:

• Manage ocean freight documentation, including House and Master Bills of Lading, commercial paperwork, and customs-related documents.
• Coordinate shipment bookings and ensure accurate rates, consolidation, and routing in line with operational procedures.
• Maintain proactive communication with clients and suppliers and provide high-quality customer service by effectively supporting customers with their international shipping requirements.
• First point of contact for claim management
• Monitor and track shipments while maintaining regular communication with carriers, overseas offices, and customers regarding status updates and delivery requirements.
• Process supplier invoices related to ocean freight operations and support financial administration activities.
• Maintain supplier relationships with shipping lines, carriers, trucking companies, and other logistics service providers

What you bring:

• We are looking for a responsible workforce who can work independently and proactively, whom we can let go of after familiarizing themselves with our systems and use their knowledge in this way.
• We do not expect a higher education since practical experience is much more valuable knowledge. If you are a dedicated and ambitious candidate with at least 3 years of experience in the field of Ocean/Sea transport.
• Be able to manage Microsoft Office systems (Word, Excel) at the user level.
• Feel confident using English language (mainly in writing) when communicating with foreign clients and partners.

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

The minimum salary for this position is EUR 2.738,10 gross per month (based on a 38.5-hour work week). The actual salary will be determined based on qualifications and professional experience. The salary is paid 14 times per year.

Work location:

Vienna or Graz, Austria

Come and be a part of our fast-growing culture! Learn more about us? https://www.rhenus.group/