Head of Service Operations - Beyond Blue

at; Österreich; Vor Ort; EUR 67 000 - 90 000; Vollzeit

Zusammenfassung

A leading mental health organisation in Australia is looking for a Head of Service Operations. This role involves strategic leadership and the delivery of high-quality services focused on community needs. The successful candidate should have significant leadership experience in health or social services, proven operations management skills, and the ability to lead teams through complex changes. This position offers an opportunity to influence sector-wide change and ensure services are accessible and effective.

Qualifikationen

• Demonstrate significant leadership experience in relevant sectors.
• Proven track record in operations management.
• Ability to lead teams through complex change.

Aufgaben

• Set the vision and lead the delivery of high-quality services.
• Drive operational excellence and champion innovation.
• Mentor and empower a team of operational managers.

Kenntnisse

Leadership experience within health or social services

Operations management

Change management

Data and technology utilization

Community engagement

Jobbeschreibung

Head of Service Operations - Beyond Blue

Drive strategic leadership and operational excellence in a leading mental health organisation.

Lead and empower a high-performing team delivering safe, accessible, sustainable services.

Champion innovation, continuous improvement, and a community‑centred mental health approach.

The Position

As Head of Service Operations, you will set the vision and lead the delivery of high‑quality and sustainable services that put people and community at the heart of everything Beyond Blue does. Working closely with senior leaders and partners, you’ll drive operational excellence, champion innovation, and embed a culture of agility and continuous improvement. This is an opportunity to influence sector‑wide change, harness data and technology for impact, and ensure services are accessible, safe, and responsive to evolving community needs.

You will play a critical leadership role in integrated mental health services that have a meaningful impact across Australia. Reporting to the Chief of Supports and Services Officer, you will be responsible for driving operational excellence and embedding best practice across all aspects of service delivery. Your remit will include overseeing compliance, accreditation, and quality assurance, as well as managing budgets, contracts, and operational processes to ensure efficiency and sustainability. The position mentors and empowers a team of operational managers, fostering collaboration and building capability to deliver results in a dynamic and evolving environment. To be successful in this role you will demonstrate significant leadership experience within health or social services, a proven track record in operations management, and the ability to lead teams through complex change while maintaining a strong focus on community needs and positive outcomes.

The Organisation

Beyond Blue is one of Australia’s most well‑known, trusted, and visited mental health organisations. Our vision is for all people in Australia to achieve their best possible mental health. We work to make mental health support accessible, inclusive, and effective—delivering services that are earlier, easier to access, and developed together with the people and communities we serve.

For more information on Beyond Blue visit: https://www.beyondblue.org.au/

To apply - click 'Quick apply', using reference BYBsop1125, addressing your cover letter and resume to Kate Wheeler, of Future Leadership™, or call 1300 347 437 for further information.

A candidate information pack is available to download by visiting: https://futureleadership.com.au/your-career/opportunities/

For further information on Future Leadership™ and additional opportunities please visit https://futureleadership.com.au