Customer Success Specialist - Analytics

Mercor; Wien; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Mercor in Vienna is seeking a Customer Support / Success professional with experience in customer support, service delivery, or customer success roles. You will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This role suits professionals with strong analytical skills, solid written communication, and proficiency in Excel, PowerPoint, and Word, who can follow structured guidelines and contribute to high-impact evaluation

Qualifikationen

• Bachelor's degree required or higher.
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Kenntnisse

Analytical skills

Written communication

Document analysis

Attention to detail

Follow structured guidelines

Ausbildung

Bachelor's degree

Tools

Excel

PowerPoint

Word

Jobbeschreibung

Overview

We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada