Client Success Manager - Real Estate

at; Österreich; Hybrid; EUR 50 000 - 70 000; Vollzeit

Zusammenfassung

A dynamic real estate support agency in Austria is seeking a Client Success Manager to help deliver innovative solutions to real estate agencies. Candidates should have real estate experience and be comfortable with technology. The role involves analyzing client systems, implementing solutions, and providing ongoing support. A positive attitude and collaborative spirit are essential in this fast-paced environment. Join us to make an impact on agency operations and enjoy clear career growth opportunities.

Leistungen

Flexible work-from-home options

Team lunches and events

Clear career pathways

Qualifikationen

• Experience in Property Management, Sales Administration, or Operations preferred.
• Ability to analyze systems and identify gaps.
• Confident in guiding clients through change.

Aufgaben

• Analyze current systems and identify efficiency gaps.
• Roll out technology and processes.
• Integrate offshore support and provide training.

Kenntnisse

Real estate experience

Comfortable with technology

Strong communication skills

Team collaboration

Jobbeschreibung

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STAFFLINK is a real estate support agency established in 2018, driven to provide services that allow Australian real estate agencies to significantly improve the efficiency and effectiveness of their day-to-day operations. Our ability to innovate and provide simple solutions to the complex problems agencies face has given us a competitive edge in the industry, creating growth and opportunities for both the business and our team.

The Role

As a Client Success Manager, you’ll play a key role in delivering STAFFLINK’s cutting‑edge platform and operational solutions to our clients. You’ll work closely with agency leaders to:

• Analyse their current systems and identify efficiency gaps
• Roll out STAFFLINK’s technology and processes
• Integrate offshore support
• Provide training and ongoing guidance

This role suits someone with either a Property Management or a Sales Administration background who loves process improvement, innovation, and helping others succeed.

About You

• You have real estate experience (Property Management, Sales Administration, or Operations)
• You’re comfortable with technology and enjoy learning new systems
• You’re confident communicating with clients and guiding them through change
• You thrive in a fast-paced, collaborative environment

The Training

To set you up for success, we have a clear onboarding plan supported by a Senior CSM that will equip you with the knowledge, skills, and processes to meet the responsibilities and expectations of the role. To ensure you feel supported, we have touch points in place to provide feedback and help you progress in your career.

Why Join STAFFLINK

We grow quickly and move quickly, so a positive attitude and energy will ensure you’re a great fit for our team. We love what we do, and we love celebrating our wins and successes as a team.

Impact

Help hundreds of agencies modernise their operations

Innovation

Work with industry-leading tech and process automation

Growth

Clear career pathways and development support

Balance

Monday to Friday only, with flexible work‑from‑home options

Culture

A fun, supportive, and energetic office culture! Team lunches, quarterly events, and the annual STAFFLINK Retreat

Apply Now

Submit your resume via the APPLY LINK. Only shortlisted applicants will be contacted.

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Salary match Number of applicants Skills match

Your application will include the following questions:

• How many years' experience do you have as a Customer Success Manager?
• Do you have experience in administration?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have in the real estate industry?
• Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Customer Success Manager