Antifraud Specialist

Raiffeisen Digital Bank; Wien; Vor Ort; EUR 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Home office & workation

Paid job ticket

RDB vouchers

Canteen subsidy

Zusammenfassung

Raiffeisen Digital Bank AG is seeking an antifraud specialist to protect the bank with robust fraud detection and investigations. Based in Vienna, you will monitor, analyze, and respond to fraud across cards, accounts, and payments, while collaborating with internal teams to strengthen controls.

Ideal candidates have several years in fraud prevention, with strong analytical skills and knowledge of PSD2, AML/KYC, and regulatory requirements; English fluency is essential, German or Polish a plus.

Qualifikationen

• Several years of experience in fraud prevention, investigations, or related fields.
• Strong knowledge of fraud monitoring systems and detection methodologies.
• Fluent in English; German or Polish is a plus.
• Solid understanding of PSD2, SCA, AML, KYC and banking regulations.

Aufgaben

• Monitor and investigate suspicious activities across cards, accounts, payments, lending, and onboarding.
• Analyze data to identify fraud patterns and threats.
• Manage fraud cases and customer disputes per regulatory and internal requirements.
• Support reporting and process improvements in fraud risk.

Kenntnisse

Fraud prevention experience

Analytical thinking

Investigations

Regulatory knowledge

English fluency

Tools

Fraud detection tools

AML/KYC knowledge

Jobbeschreibung

Raiffeisen Digital Bank AG offers mobile only Retail banking business, starting with personal loan products, broadening to include daily banking products in Poland. We are simultaneously a compact start-up, and part of a large & reputable banking group. We are looking for motivated candidates to join our Operations team in Vienna in this critical role as

As one of our antifraud specialists you are responsible for detecting, preventing, and investigating fraudulent activities within an organization. Your main purpose is to protect the bank’s assets and reputation by identifying potential fraud risks, implementing control measures, analysing data for suspicious activities, conducting thorough investigations, and ensuring compliance with relevant laws and regulations. You work closely with various departments to develop and enforce policies and procedures that mitigate fraud risks and provide training to employees on fraud awareness and prevention.

Your key responsibilities:

• Monitor and investigate suspicious activities across cards, accounts, payments, lending, and onboarding processes using fraud detection and monitoring tools.
• Analyze transaction, behavioral, and authentication data to identify fraud patterns, emerging threats, and attack vectors.
• Manage fraud cases, customer disputes, and complaints in line with regulatory, scheme, and internal requirements.
• Support fraud loss prevention and recovery activities while maintaining accurate case documentation and records.
• Contribute to the design, testing, optimization, and ongoing enhancement of fraud detection rules, controls, and monitoring processes.
• Prepare operational, management, and regulatory reporting related to fraud risk, trends, and incidents.
• Collaborate with internal stakeholders, card schemes, law enforcement agencies, and external partners to strengthen fraud prevention capabilities.
• Support the development and maintenance of fraud-related procedures, policies, and internal regulations.
• Maintain and apply knowledge of card scheme regulations, fraud prevention practices, AML, KYC, sanctions, and relevant banking requirements.
• Proactively identify, elevate, and communicate fraud risks, significant incidents, and potential losses, while supporting audits, awareness initiatives, and continuous process improvements.
• Several years of experience in fraud prevention, investigations, financial crime, compliance, risk management, auditing, or related fields.
• Strong knowledge of fraud monitoring systems, rule configuration, testing, optimization, and fraud detection methodologies.
• Solid understanding of card payment ecosystems, digital wallets, tokenization, and card scheme regulations.
• Knowledge of PSD2/PSD3, Strong Customer Authentication (SCA), fraud prevention controls, and applicable regulatory requirements.
• Ability to identify emerging fraud trends, attack vectors, and evolving financial crime typologies.
• Strong analytical, investigative, and problem-solving skills, combined with sound judgment and decision-making capabilities.
• Experience in assessing fraud liability, customer disputes, and control effectiveness.
• Proactive mindset with the ability to identify risks, design controls, and drive process improvements.
• High ethical standards, integrity, ownership, and discretion when handling sensitive information.
• Fluent in English; additional language skills such as German or Polish are considered an advantage.

You will be part of a dynamic team in a reputable banking environment, working in Vienna. This role offers an excellent opportunity to develop your expertise in banking operations and anti-fraud detection. We are looking forward to you bringing your expertise & ideas to contribute to the smooth functioning of our financial services.

• The starting gross salary per month for this full-time role, assuming full compliance with the profile, is €3.375,40 for full-time (38.5h). However, this is merely a guideline—we look forward to discussing your actual salary during our conversation!
• Company benefits include home office & workation possibility, paid job ticket, RDB vouchers, subsidized canteen & a lot more
• An exciting work environment within an innovative field of business with plenty of room for you to bring in your ideas & to grow professionally

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, sex, sexual orientation or disability.

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