Wellbeing Therapist, Clinique La Prairie

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Wellbeing Therapist to perform massages and wellness therapies, ensuring guests receive tailored treatments. The ideal candidate will have 3-5 years of experience in a similar role and possess excellent communication and interpersonal skills. Join a team dedicated to creating exceptional guest experiences.

Qualifications

• Minimum 3 – 5 years’ experience in a similar role.
• International experience preferred.

Responsibilities

• Perform different types of wellbeing massages.
• Maintain detailed guest records.
• Communicate with guests during massages.

Skills

Excellent communication

Interpersonal skills

Leadership skills

Job description

Wellbeing Therapist, Clinique La Prairie (17468)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

About The Role

You are a key ambassador of the Longevity Hub by Clinique La Prairie family who offers the most advanced health programs, within a luxury wellness clinic environment. Our commitment is to help and inspire our clients to live a healthier, longer, and fuller life.

Key Duties and Responsibilities

• Perform different types of wellbeing massages, beauty treatments, and wellness therapies, depending on guests' needs and preferences.
• Welcome our guests in our fairly wellbeing world, inform our guests of our customizing treatments and therapies to suit their needs.
• Maintain detailed guest records.
• Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed.
• Communicate with guests during massages to adjust treatment techniques as required.
• Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the wellness center.
• Always listen to the needs of the guest and communicate the messages to the supervisor.
• Clean and sanitize work areas, changing treatment room sheets, and sterilize all instruments and equipment after each of us.
• Ensure that the wellbeing area is adequately stocked with supplies and reporting shortages to the supervisor.
• Enquire about guests' medical conditions and allergies before providing spa services.
• Always demonstrate customer focus and true appreciation for the guest experience.
• Attend and participates in all training and practices, to ensure that each guest receives world‑class consultations and treatments all the time.
• Adheres to Clinique La Prairie services standards.
• When necessary, assisting in keeping accurate written records of treatments and products used.
• Reports any problem or failure found to ensure that immediate action is taken. Follow up on each report submitted proactively.
• Seek customer feedback. Questions and concerns to ensure that issues or complaints are escalated to enable long-term improvements in the products and services, to foster long lasting connections and guest loyalty.
• Perform related tasks and duties as assigned and deemed responsible by management.

About You

• Minimum 3 – 5 years’ experience in a similar role.
• International experience preferred.
• Excellent communication, interpersonal and leadership skills.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.