Warm-First Guest Host: Welcome, Seating & Reservations

The-Food-; Dubai Emirate; Sur place; AED 67 000 - 100 000; Plein temps

Résumé du poste

The Host/Hostess role at The-Food- in Dubai welcomes guests on arrival, manages front-of-house flow, and ensures a warm, polished first impression in line with our standards. The role supports reservations and seating while coordinating with the service team to deliver a smooth guest experience.

Fluent English and a professional presentation are essential, with 1–3 years in hospitality preferred to join our team in a busy venue.

Qualifications

• 1–3 years’ experience in a host / hostess, reception, guest-facing, or front-of-house role within hospitality, restaurant, café, or hotel environments.
• Strong communication and interpersonal skills with a warm and confident guest-facing manner.
• Experience using reservation platforms or booking systems is an advantage.
• Fluent in English; additional languages are an advantage.

Responsabilités

• Welcome guests warmly and professionally on arrival.
• Create a strong first impression reflecting the venue’s brand standards, energy, and service culture.
• Manage guest arrivals confidently during busy periods, maintaining calm, friendliness, and professionalism at all times.
• Manage reservations, walk-ins, and waitlists accurately across approved booking channels and systems.
• Support table allocation and seating flow in line with floor capacity, booking priorities, and service readiness.
• Provide accurate wait time guidance to guests and update them professionally when delays occur.
• Coordinate closely with managers and the service team to ensure smooth seating flow and balanced section management.
• Maintain the host stand, entrance, and waiting area in a clean, organized, and guest-ready condition throughout service.
• Uphold grooming, punctuality, professionalism, and brand representation standards at all times.
• Ensure reservation records, guest notes, and front desk materials are accurate, organized, and handled appropriately.

Connaissances

Strong communication skills

Interpersonal skills

Guest-facing experience

Calm under pressure

Team coordination

Outils

Reservation systems

Description du poste

The Host/Hostess role at The-Food- in Dubai welcomes guests on arrival, manages front-of-house flow, and ensures a warm, polished first impression in line with our standards. The role supports reservations and seating while coordinating with the service team to deliver a smooth guest experience.

Fluent English and a professional presentation are essential, with 1–3 years in hospitality preferred to join our team in a busy venue.