Ward Clerk OPD

Mediclinic Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A reputed healthcare provider in Dubai is seeking an Administrative Support Officer to assist nursing and medical staff with comprehensive administrative services. The ideal candidate should have a High School Diploma, at least one year of relevant experience, and strong skills in MS Office and patient care support procedures. This role involves managing patient administration tasks, ensuring stock controls, and promoting patient satisfaction. Strong verbal and written communication skills in English are essential.

Qualifications

• At least 1 year experience in an administrative position.
• Experience in healthcare administration is an advantage.

Responsibilities

• Provide administration support to the ward/unit.
• Manage patient administration tasks.
• Ensure stock control of clinical and non-clinical supplies.
• Promote patient satisfaction.
• Update patients' medical insurance information.

Skills

Computer literacy (MS Office)

Insurance claim procedures

Verbal communication in English

Written communication in English

Medical terminology

Knowledge of patient care support

Understanding of stock control processes

Education

High School Diploma or equivalent

Secretarial Diploma

Job description

Closing date:
Number of positions: 1
Recruiter name: Fatma Alharthi
Reference number: 65548
Workplace Type: Mediclinic Dubai Mall, Dubai, United Arab Emirates

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward/unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

To provide administration support to the ward/unit

To provide patient administration support

To receive patients into the ward/unit

To ensure that clinical and non-clinical stock is sufficient and effectively controlled

To actively promote patient satisfaction

Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and/or Basic Nursing background will be an advantage

REQUIRED EXPERIENCE

At least 1 year experience in an administrative or similar position

Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy (MS Office package)
• Insurance claim procedures
• Verbal and written communication skills in English
• Medical terminology
• Demonstrate knowledge of patient care support procedures
• Understanding of stock control processes and systems

All applicants will be considered with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us apply now and become a part of the Mediclinic Middle East Family