Ward Clerk - OPD

Mediclinic Dubai Mall; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in Dubai is looking for a dedicated administrative support professional to assist in a ward/unit. The role includes providing administration and patient support, ensuring stock levels, and promoting patient satisfaction. Candidates should have a high school diploma, at least 1 year of relevant experience, and strong communication skills. Experience in healthcare is preferred. Join us to help enhance quality clinical care in a supportive environment.

Qualifications

• Must have at least 1 year experience in an administrative or similar position.
• Experience in the healthcare industry is preferred.

Responsibilities

• Provide administration support to the ward/unit.
• Ensure clinical and non-clinical stock is sufficient.
• Promote patient satisfaction.
• Update and ensure accuracy of medical insurance information.

Skills

Computer literacy (MS Office package)

Verbal and written communication skills in English

Medical terminology

Demonstrate knowledge of patient care support procedures

Understanding of stock control processes and systems

Insurance claim procedures

Education

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and/or Basic Nursing background

Job description

MAIN PURPOSE OF JOB

To provide comprehensive and professional administrative support to the ward / unit that will enable the nursing and medical employees to focus on quality clinical care

KEY RESPONSIBILITY AREAS

To provide administration support to the ward / unit

To provide patient administration support

To receive patients into the ward / unit

To ensure that clinical and non-clinical stock is sufficient and effectively controlled

To actively promote patient satisfaction

Ensure that the medical insurance information of patients is up to date and correct

REQUIRED EDUCATION

High School Diploma or equivalent (Grade 12)

Secretarial Diploma and / orBasic Nursing background will be anadvantage

REQUIRED EXPERIENCE

At least 1 year experience in an administrative or similar position

Experience in an administrative or similar position in the Healthcare industry will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

Computer literacy (MS Office package)

Insurance claim procedures

Verbal and written communication skills in English

Medical terminology

Demonstrate knowledge of patient care support procedures

Understanding of stock control processes and systems