Waiter/Waitress - Lobby Lounge (6 Months Mission)

AccorHotels Middle East; Abu Dhabi; On-site; AED 67,000 - 123,000; Full time

Job summary

Sofitel Dubai The Palm, a luxury beachfront resort on Palm Jumeirah, seeks a guest-focused F&B outlet associate. You will be familiar with the menu, prepare the outlet for service, take orders, upsell, and ensure sales are accurately recorded in the POS system.

Responsibilities include serving with style, clearing tables, and maintaining a pristine station while adhering to brand standards and guest-specific requests. Fluency in English required.

Qualifications

• Experience in a luxury hotel or established restaurant environment.
• Fun, energetic and passionate about hospitality.
• Already based in the United Arab Emirates.
• Fluent English speaker.

Responsibilities

• Familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation—mise-en-place, tables, light cleaning.
• Take orders from guests and upsell where possible.
• Operate the outlet POS system and ensure accurate recording of sales.
• Serve food and beverages according to established standards.
• Clear tables and remove dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• Accommodate special guest requests for preparation methods and ingredients.
• Follow branding and presentation guidelines set by the F&B Manager.
• Maintain a clean and orderly station at all times.
• Ensure brand minimum standards are implemented where appropriate.

Skills

Hospitality experience

Guest service

Fluent English

Job description

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

Withtouches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic and have a passion for hospitality.
• Already based in the United Arab Emirates.
• Fluent English speaker