Waiter Waitress - L'abysse Arabic Speaker

One&Only Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

One&Only The Palm in Dubai is seeking a skilled Waiter/Waitress to provide a flawless dining experience for guests in a luxury setting. You will maintain impeccable service standards, assist guests with menus, and coordinate with kitchen and bar teams to ensure timely, accurate service.

The ideal candidate has 2-3 years in upscale hospitality, excellent English communication, and a calm demeanor under pressure.

Qualifications

• Experience in upscale luxury hospitality or five-star hotels.
• Excellent spoken and written English.
• Middle East/GCC experience is an advantage.

Responsibilities

• Provide highest level of customer service in a professional, hospitable manner.
• Maintain cleanliness and presentable outlets at all times.
• Work well individually and in a team with serving and kitchen staff.
• Listen and respond to customer complaints to ensure guest satisfaction.
• Follow strict hygiene procedures and comply with Food & Beverage regulations.
• Display knowledge of food, wine, and liquor menus to aid service.
• Perform opening and closing procedures as trained.
• Report customer needs and issues to the Manager/Assistant Manager.

Skills

Customer service excellence

Team collaboration

English communication

Attention to detail

Job description

Job Description:

( 18477 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

"A new culinary landmark at One&Only The Palm, L’Abysse Dubai brings together the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in an intimate, design-led setting. Conceived as a space between depth and light, the restaurant embodies quiet sophistication, a meeting of French precision and Japanese purity."

"L’Abysse Dubai at One&Only The Palm unites the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in a setting of quiet sophistication. A place where French precision meets Japanese purity, we invite passionate professionals to join us in crafting a dining experience defined by excellence and intention."

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Waiter/ Waitress to join the One&Only team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible for performing duties of Waiter/Waitress, must be able to multitask, prioritize and remain calm under pressure. Responsible primarily for taking care of the tables in your section and giving your guests the best possible service.

Key Duties and Responsibilities

• Provide the highest level of customer service in a professional and hospitable manner.
• Maintain high standards of cleanliness and ensure the department/outlet is organized and presentable at all times.
• Work well individually and as part of a team, cooperating with serving and kitchen staff.
• Listen and respond to customer complaints, ensuring guest satisfaction.
• Always follow strict hygiene procedures and comply with Food & Beverage regulations.
• Display knowledge of the food, wine, and liquor menus to support smooth service.
• Perform standardized opening and closing procedures as outlined in the training manual.
• Respond to customer needs, issues, and comments, reporting relevant communication to Manager/Assistant Manager.

Suitable candidate must be highly qualified and must have at least 2-3 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/she must have a strong attention to details, flexibility, creativity and must be able to work under pressure. Excellent spoken and written communication skills in English is a must. Middle East/GCC experience is an advantage.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.