Waiter Waitress - For Upmarket Casual Dining Restaurant

Apt Resources | Recruitment Specialists; Abu Dhabi; In loco; AED 19.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Food allowance

Service charge

Tips (credit card)

Cash tips

Free accommodation

Transport provided

Uniforms

Health insurance

Air ticket every 2 years

Paid leave as per UAE laws

Descrizione del lavoro

Apt Resources is recruiting for a Waiter/Waitress at an upmarket casual dining restaurant in Abu Dhabi. You will greet guests, take orders, serve meals, and help create a welcoming dining experience.

Key duties include presenting menus, upselling, using the POS system, and coordinating with kitchen staff to ensure timely service. Valid for flexible evenings and weekends in a fast-paced setting.

Competenze

• Experience in a casual dining environment preferred.
• Excellent customer service and a friendly demeanor.
• Ability to work in a fast-paced setting and multitask.

Mansioni

• Greet guests and take orders promptly.
• Suggest menu items and pairings.
• Record orders accurately using the POS system.
• Serve food and beverages promptly and courteously.
• Maintain clean, welcoming dining areas and tables.
• Collaborate with kitchen staff for timely delivery.
• Answer questions and resolve concerns professionally.
• Upsell items and promote specials when appropriate.
• Handle payments accurately and efficiently.
• Ensure guest satisfaction throughout the meal.

Conoscenze

Customer service

Communication

Teamwork

Menu knowledge

Multitasking

Attention to detail

Formazione

High school diploma or equivalent

Strumenti

POS system

Descrizione del lavoro

Job Description:

Apt Resources is currently recruiting enthusiastic and dedicated individuals for the position of Waiter/Waitress at an upmarket casual dining restaurant. This vibrant establishment is known for its exceptional service, inviting atmosphere, and a menu that showcases innovative dishes made from high-quality ingredients.

As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.

Responsibilities

• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurants ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate

Requirements

• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus

The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws