Waiter / Waitress - Chinese Speaker

Shangri-La; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a prestigious restaurant in Abu Dhabi, where you will be the heart and soul of the dining experience. As a Waiter/Waitress, you will ensure guests enjoy a curated experience, showcasing your high standards of service and proficiency in Mandarin. This role involves interacting with clients, guiding them through the menu, and collaborating with the culinary team to uphold exceptional service standards. Join a renowned establishment that values diversity and offers a unique working environment in a luxurious setting.

Qualifications

• Experience in luxury hospitality or customer service is essential.
• Proficiency in Mandarin is a must for this role.

Responsibilities

• Interact with clients and understand their needs.
• Guide guests through the Shang Palace menu and suggest options.
• Collaborate with the culinary team to maintain service standards.

Skills

High standards of service

Proficiency in Mandarin Chinese

Attention to detail

Warm and friendly personality

Ability to work in a fast-paced environment

Previous experience in luxury hospitality

Job description

Waiter / Waitress

Shang Palace Restaurant, Shangri-La Qaryat al Beri, Abu Dhabi

An exciting opportunity has arisen at our Shang Palace Restaurant. The successful candidate will be the heart and soul of the restaurant, ensuring all guests have a curated and enjoyable experience that Shangri-La offers.

What are we looking for?

• High standards of service.
• Proficiency in Mandarin Chinese is required.
• Efficiency and punctuality.
• Attention to detail.
• A warm and friendly personality.
• Ability to work in a fast-paced environment.
• Previous experience in luxury hospitality or customer service.

What will you do?

1. Interact with clients and understand their needs.
2. Guide guests through the Shang Palace menu.
3. Suggest options based on customer preferences and tastes.
4. Fulfill guest orders effectively and organized.
5. Collaborate with the culinary team to maintain excellent service standards.
6. Listen empathetically to client queries or complaints and work with colleagues or the Service Manager to find solutions.

About Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel features 213 luxurious guestrooms and suites, along with 6 four-bedroom villas with private pools, all furnished in a modern Arabic style. To accommodate long-stay guests, the hotel offers 161 fully furnished serviced apartments ranging from studios to four-bedroom units. Located within the prestigious Qaryat Al Beri complex, the hotel is situated on a one-kilometre private beach overlooking the strait separating Abu Dhabi Island from the mainland. It is conveniently close to a souk with shops, just ten minutes from the international airport, five minutes from the golf course and Convention Centre, and 15 minutes from the Corniche and city centre.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We embrace a diverse workforce and are committed to non-discrimination on any protected basis or as per applicable law. We respect your privacy and are dedicated to protecting your personal data, ensuring confidentiality and security. We comply with all relevant privacy and data protection laws. Additionally, we adhere to Occupational Health and Safety regulations to ensure a safe and inclusive working environment.