Waiter / Waitress

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality group seeks dynamic Food & Beverage professionals to enhance their careers. Responsibilities include servicing food and beverages, greeting customers with professionalism, maintaining hygiene standards, and effectively handling customer inquiries. Role offers a chance to work in a vibrant environment, upholding the hotel's service excellence while ensuring guest satisfaction. The ideal candidate should be motivated and eager to provide personalized service.

Responsibilities

• Service food and beverage according to hotel standards.
• Greet and seat customers professionally.
• Acquire knowledge of the food and beverage menu.

Job description

Job Overview

We are currently looking for dynamic, self‑motivated Food & Beverage professionals who want to move their careers forward.

Role Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis‑en‑place and mis‑en‑scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up‑selling techniques to exceed guest expectations and increase revenue