Waiter Ess Server

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality resort is looking for a dedicated Waiter/ess (Server) to provide an exceptional guest experience at DoubleTree by Hilton Resort & Spa Marjan Island. The ideal candidate should possess a positive attitude, good communication skills, and a commitment to high customer service standards. Responsibilities include managing guest queries, serving beverages, and ensuring knowledge of menu items. This is a full-time entry-level position based in Ras Al Khaimah, UAE with opportunities for growth in the hospitality sector.

Qualifications

• Entry-level position that requires a positive attitude.
• Excellent grooming standards and flexibility are essential.
• Good communication skills and customer service commitment are necessary.

Responsibilities

• Manage guest queries efficiently and courteously.
• Serve beverages according to regulations and standards.
• Ensure knowledge of menu offerings and products is maintained.
• Follow correct reporting procedures for any issues.
• Maintain cleanliness and uniform standards as per Hilton's guidelines.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility in work situations

Teamwork ability

Job description

Job Description

A Waiter/ess (Server) at DoubleTree by Hilton Resort & Spa Marjan Island delivers an excellent Guest and Member experience by serving guests in a friendly, timely, and efficient manner, while maintaining extensive knowledge of menu offerings.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic and non‑alcoholic beverages in accordance with licensing/liquor regulations for residents and non‑residents.
• Ensure knowledge of menu and all products.
• Ensure mis‑en‑place is well stocked at all floor stations.
• Follow correct reporting procedures if faced with issues.
• Ensure Food and Beverage orders are consistently good and delivered in a timely manner.
• Practice Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Comply with hotel security, fire regulations, and all health and safety legislation.

Qualifications

• Positive attitude.
• Good communication skills.
• Committed to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Desired Experience

• Experience in the Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands, guided by the vision to "fill the earth with the light and warmth of hospitality".

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island, Ras Al Khaimah, United Arab Emirates

Schedule

Full-time

Brand

DoubleTree by Hilton

Job Details

• Role Level: Entry-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Ras Al Khaimah
• Job Function: Management – Bars and Restaurants
• Sector: Hospitality
• Company Website: http://stories.hilton.com