Waiter/ess - Rosewater - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi seeks a dedicated Waiter/ess to provide excellent service at Conrad Abu Dhabi Etihad Towers. Responsibilities include serving beverages, managing guest queries, and ensuring high standards of food and beverage quality. Ideal candidates possess strong customer service skills, flexibility, and teamwork abilities. Experience in a luxury food and beverage setting is preferred. Join a dynamic team dedicated to exceptional guest experiences.

Qualifications

• Committed to delivering high levels of customer service.
• Ability to work on your own or in teams.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries and ensure food and beverage quality.
• Practice Hilton Grooming standards and comply with safety regulations.

Skills

Customer service

Flexibility

Teamwork

Job description

Job Description

Job Number

HOT0C82L

Work Locations

Conrad Abu Dhabi Etihad Towers, Etihad Towers West, Corniche Abu Dhabi

Role Overview

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non‑alcoholic beverages in accordance with licensing and liquor regulations for residents and non‑residents
• Ensure knowledge of menu and all products
• Ensure mis‑en‑place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure food and beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

Preferred qualifications and distinctions

• Experience in food and beverage department in a luxury setting
• Previous experience of cash handling
• Knowledge of food hygiene regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!