VP, Customer Proposition & Lifecycle Growth

RAKBANK; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading bank in the UAE is seeking a Vice President for Customer Proposition & Life Cycle Management. This role involves owning the customer value proposition and lifecycle management for affluent segments, driving growth and innovation. Candidates must have a minimum of 12 years in product management, with strong analytical and leadership skills, and an ability to deliver results in a dynamic environment. Competitive compensation and benefits are offered.

Benefits

Competitive, performance-linked compensation

Medical coverage for you and your family

Comprehensive life insurance

Inclusive and diverse workplace culture

Career development and fast-track growth opportunities

Qualifications

• Minimum 12 years in product management/strategic marketing, with at least 7 years in a leadership role within banking.
• Proven track record of product innovation and successful market launches.
• In-depth knowledge of investment products and regulatory environment.
• Strategic thinker with strong analytical skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the design, development, and implementation of innovative customer value propositions.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape.
• Develop and execute strategic plans to enhance customer propositions and achieve business objectives.
• Ensure compliance with relevant regulations and standards.
• Collaborate with frontline teams to understand client needs and deliver enhancements.
• Build and maintain relationships with strategic partners and stakeholders.
• Track and analyze segment performance for optimization.
• Oversee segment P&L and resource allocation.

Skills

Long-term strategy development and execution

Market trend analysis and data-driven decision-making

Strong leadership and collaboration capabilities

Excellent stakeholder management and negotiation skills

Ability to innovate and optimize sales processes

Education

Bachelor’s degree in Business Administration, Finance, Economics, or related field

MBA preferred

Job description

A leading bank in the UAE is seeking a Vice President for Customer Proposition & Life Cycle Management. This role involves owning the customer value proposition and lifecycle management for affluent segments, driving growth and innovation. Candidates must have a minimum of 12 years in product management, with strong analytical and leadership skills, and an ability to deliver results in a dynamic environment. Competitive compensation and benefits are offered.