Visitor Experience Host: Hospitality & Engagement

BLR WORLD; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading talent consultancy in Abu Dhabi seeks dynamic individuals to join the Visitor Experience Team. This role requires delivering exceptional customer service and providing accurate information to visitors. You will manage operations at various service points and ensure a welcoming atmosphere for guests. Candidates with experience in customer service and a hospitality background are encouraged to apply, especially those who are multilingual. Join us to create unforgettable visitor experiences.

Qualifications

• Previous experience in customer service front-of-house or hospitality roles.
• Multilingual ability is advantageous.
• Familiarity with museums, exhibitions, or cultural institutions is a plus.

Responsibilities

• Provide outstanding customer service by greeting and assisting visitors.
• Deliver accurate information regarding exhibitions, events, and programs.
• Support visitor operations and manage visitor flow.
• Handle inquiries and concerns professionally.
• Promote museum services and memberships.

Skills

Strong communication and interpersonal abilities

Customer service and visitor-focused mindset

Problem-solving and conflict resolution

Sales and upselling techniques

Data entry and record keeping

Basic IT and technical troubleshooting

Education

Diploma or degree in Hospitality, Tourism, Communications or a related field

Job description

A leading talent consultancy in Abu Dhabi seeks dynamic individuals to join the Visitor Experience Team. This role requires delivering exceptional customer service and providing accurate information to visitors. You will manage operations at various service points and ensure a welcoming atmosphere for guests. Candidates with experience in customer service and a hospitality background are encouraged to apply, especially those who are multilingual. Join us to create unforgettable visitor experiences.