VIP Guest Relations Hostess — Russian Speaking

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking an experienced professional to manage VIP guest relations, ensuring excellent service and efficient check-in/out processes. Responsibilities include room allocation, resolving guest complaints, and maintaining high standards of guest service. Applicants should have a degree in Hotel Management and preferably one year of experience in a luxury hotel environment. The position offers a competitive salary, training opportunities, and career advancement within the hotel group.

Benefits

Competitive salary and compensation

Training and development opportunities

Career advancement

Comprehensive health insurance

Employee recognition programs

Work-life balance initiatives

Uniform provision

Participation in social events

Transportation services

Employee wellness programs

Qualifications

• University Degree in Hotel Management.
• Fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.

Responsibilities

• Prepare for daily VIP arrivals with room allocation and amenities.
• Escort VIP guests to their rooms and process check-in/out efficiently.
• Resolve guest complaints and ensure high-quality service at all times.

Education

University Degree in Hotel Management

Minimum of 1 year experience in a similar role in a 5 star hotel

Job description

A leading hotel group in Abu Dhabi is seeking an experienced professional to manage VIP guest relations, ensuring excellent service and efficient check-in/out processes. Responsibilities include room allocation, resolving guest complaints, and maintaining high standards of guest service. Applicants should have a degree in Hotel Management and preferably one year of experience in a luxury hotel environment. The position offers a competitive salary, training opportunities, and career advancement within the hotel group.