VIP Front Office Assistant Manager - Luxury Hotel

Jumeirah Group; United Arab Emirates; On-site; AED 60,000 - 85,000; Full time

Job summary

A luxury hospitality brand is seeking an Assistant Manager for the Front Office at their Dubai property. The role involves managing VIP guest arrivals, coordinating amenities, supervising staff, and ensuring excellent service. Candidates should have intermediate Microsoft Office skills, leadership qualities, and experience in a five-star hotel environment. The position offers a tax-free salary in AED, healthcare benefits, and employee perks, making it an attractive opportunity for high achievers.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and healthcare package

Life insurance

Incentive programs

Responsibilities

• Manage VIP arrivals and guest preferences by coordinating with relevant departments.
• Organize timely delivery of VIP amenities and spot-check long-staying guests' amenities.
• Coordinate with the Reservations Department for guest preferences and checklists.
• Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.
• Oversee welcome folders, welcome cards, and welcome drinks for guests.
• Supervise lobby greeters and Guest Relations team presence.

Skills

Microsoft Office programs (Intermediate)

Problem solving

Leadership and team management skills

Project Management Skills

Experience in a five-star hotel

Job description

A luxury hospitality brand is seeking an Assistant Manager for the Front Office at their Dubai property. The role involves managing VIP guest arrivals, coordinating amenities, supervising staff, and ensuring excellent service. Candidates should have intermediate Microsoft Office skills, leadership qualities, and experience in a five-star hotel environment. The position offers a tax-free salary in AED, healthcare benefits, and employee perks, making it an attractive opportunity for high achievers.