VIP & Executive Office Coordinator

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading hotel establishment in Dubai seeks a professional to oversee the Executive Office operations, ensuring top-notch administrative support for the General Manager. This role involves managing VIP guest relations, handling guest complaints with a focus on customer satisfaction, and maintaining effective communication across departments. Candidates should possess a Bachelor’s degree and demonstrate strong organizational and interpersonal skills, thriving in a high-pressure environment while maintaining a polished professional image.

Qualifications

• Demonstrate effective communication skills.
• Exhibit superior analytical skills.
• Showcase adept planning and prioritization abilities.

Responsibilities

• Oversee the day-to-day operations of the Executive Office.
• Manage arrival and stay of VIP guests.
• Handle guest complaint letters professionally.

Skills

Attention to detail

Interpersonal skills

Organizational skills

Customer service

Professional image

Education

Bachelor degree

Job description

A leading hotel establishment in Dubai seeks a professional to oversee the Executive Office operations, ensuring top-notch administrative support for the General Manager. This role involves managing VIP guest relations, handling guest complaints with a focus on customer satisfaction, and maintaining effective communication across departments. Candidates should possess a Bachelor’s degree and demonstrate strong organizational and interpersonal skills, thriving in a high-pressure environment while maintaining a polished professional image.